Excellent
2,847 reviews
YuMOVE USHonesty, pricing, process and quality scores appear once 5 customers have rated them.
At YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us.For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life.You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!
YuMOVE US (yumove.com) has 2,847 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 2,273 reviews with 5 stars · Clear filters
GREG S.
Posted
The website does a good job describing the products, made it easy to identify which we wanted. The subscription option is also wonderful - no more having to think about when to order!
Response from YuMOVE US· Mar 21, 2024
Hi Greg! Thank you for your review! We are so happy that our auto-ship program is working well for you! We are always here to help! Kind regards, Holly
Shannon
Posted
So far so good. Much more interested I your products effectiveness.
Response from YuMOVE US· Mar 20, 2024
Hi Shannon, thank you for your review. We are excited to hear about your dogs improvement in the next few weeks! Feel free to give us a call at (844)901-2099 with any questions. Kind regards, Dianivette
Michael B.
Posted
I have a 4 year old boxer mix, she was super active and athletic, she tore her acl and vet wanted 5 G’s. She was not using her back leg at all but with the help from yumove,a knee brace and cbd oil she is back to her crazy self. No surgery Thanks yumove
Response from YuMOVE US· Mar 20, 2024
Hi Michael, thank you for your review. We are delighted to hear that your dog is back to her crazy self since being on YuMOVE! Kind regards, Dianivette
Ms.Brokenwings
Posted
I contacted the company, because I noticed as a new user of the product that the double amount wasn't sent. They responded right away and shipped out the needed product no charge!
Response from YuMOVE US· Mar 20, 2024
Hi there, thank you so much for your review! We are thrilled to hear that our customer care team was able to help! Kind regards, Dianivette
Scott C.
Posted
Dianivette at YoMove was very prompt and helpful in adjusting my subscription. The product seems to be helping my dog's mobility. Thanks
Response from YuMOVE US· Mar 19, 2024
Hi Scott! Thank you for your review! I'm so happy to hear that Dianivette was able to help you and that your dog is doing better with YuMOVE! She's a wonderful advocate for our pet parents and a much appreciated leader in our team! Kind regards, Holly
Lolax
Posted
I got a call regarding my order, telling me it was unfortunately going to be shipped late. But it should arrive before I run out of the chews that I have so as not to interfere with the benefits.
Response from YuMOVE US· Mar 18, 2024
Good morning and thank you for your review! Late shipments happen very infrequently and we are happy to keep you informed! Kind regards, Holly
dan
Posted
I wanted to change frequency of delivery Easily accomplished
Response from YuMOVE US· Mar 18, 2024
Hi Dan! Thanks for your review! We are so glad to hear you were able to easily adjust your timeline for auto-ship! Kind regards, Holly
ryan W.
Posted
Made the mistake of not reading thoroughly enough on the difference between adult yumove and adult plus yumove. Plus is tablet form only. My pup dissects all treats if he thinks something is up and found them. Yumove changed my auto renewal to adult style (not adult plus) which are the chew form, and also sent me a free trial bottle to make sure he like them before my next monthly shipment happens! Excellent customer service and I’m sure the product will be just as good!
Response from YuMOVE US· Mar 15, 2024
Hi Ryan, thank you for your review. We are so glad to hear that our Customer Care team was able to help you out and make sure you and your pup were well taken care of! Kind regards, Dianivette
