Excellent
2,847 reviews
YuMOVE USHonesty, pricing, process and quality scores appear once 5 customers have rated them.
At YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us.For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life.You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!
YuMOVE US (yumove.com) has 2,847 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 146 reviews with 3 stars · Clear filters
Julie B.
Posted
I travel a lot with my dog. I would prefer to order the large quantity every other month so that I have enough on hand to pack meals for travel.
Response from YuMOVE US· May 15, 2023
Hi Julie, thank you for your review. A Pet Care Consultant will be in touch today to help ensure your auto ship is to your liking! Kind regards, Dianivette
Karen from M.
Posted
I think your e-mail ad was very misleading when it offered a 25% discount when EXTRA was put in. That didn't work. No reason why. It was sent 4/30 but since today is 5/1. I guess there was a deadline I didn't see.
Response from YuMOVE US· May 1, 2023
Hi Karen, I am so sorry to hear that you believe our email was misleading. The discount code has been active since Friday 4/28 and is still active to use when added at check out for a one time purchase! I can see that you have signed up for our auto ship program, and therefore the 25% off code would not apply to that, as you are already receiving 30% off of your auto ship. A Pet Care Consultant will be in touch shortly. Kind regards, Dianivette
wendy
Posted
not seeing improvement
Response from YuMOVE US· Apr 26, 2023
Hi Wendy, I am sorry to hear that you believe you have not seen a difference in your dog! A Pet Care Consultant will be in touch shortly! Kind regards, Dianivette
Dennis H.
Posted
Misleading promo for Buy 1 get one free on supplements. Went to put code in for discount - and indicated the extra strength joint supplements were not eligible for the discount - misleading....
Response from YuMOVE US· Mar 13, 2023
Hi Dennis, thank you for your review and I'm sorry to hear that you were disappointed that you could not purchase our Extra Strength PLUS+ product as a BOGO offer. At this time, we do not have any BOGO offers available so is it possible you were trying to use an expired code? We do not exclude our PLUS+ product from any deals or discounts unless it's a product specific promotion. Hope this helps answer any questions you may have, and feel free to give our Customer Care team a call if you have any further questions at 844-901-2099. Kind regards, Chelsea
Deborah M.
Posted
So far, these capsules do Not calm my dog
Response from YuMOVE US· Mar 6, 2023
Hi Deborah, thank you for your review. I am sorry to hear that you believe that the YuCALM chews did not work on your dog. A Customer Care Team member will be contacting you shortly. Kind regards, Dianivette
Michelle V.
Posted
I subscribed to your product and it said that I should use winter 40 and get 40% off but it only excepted winter 30
Response from YuMOVE US· Feb 27, 2023
Hi Michelle, thank you for your review. I can see that you have made a one-time purchase for the YuMOVE PLUS+ Extra Strength Tablets and have not signed up for our subscription service to use the Winter40 discount code for 40% off your subscription. If you would like to know more about our subscription service, please call our Customer Care Team at (844)901-2099. Kind regards, Dianivette
Chloe Z.
Posted
My dog has not shown any significant improvement despite changing her to the stronger formulation. Will try veterinary recommendation.
Response from YuMOVE US· Feb 20, 2023
Hi Chloe, thank you for your review. I am disappointed to hear that you believe the YuMOVE PLUS+ did not work for your dog. A Customer Care Team member will be in touch with you shortly. Kind regards, Dianivette
Margaret N.
Posted
The email I got about getting free ucalm is what got me to your site only to find out the offer was not good when I ordered my usual joint health supplement.
Response from YuMOVE US· Feb 20, 2023
Hi Margaret, thank you for your review and I'm sorry to hear that you were unable to get the free YuCALM with your recent order. Our promotion states that you get a free package of YuCALM with any purchase $59 or greater. This promotion is still active through today and it's not too late to utilize this deal. You can also purchase YuCALM separately if your YuMOVE order does not exceed the amount listed above. I hope this helps and if you have any questions feel free to call us at 844-901-2099. Kind regards, Chelsea
