YourGreenHousesReviews of yourgreenhouses.com

Response from YourGreenHouses· May 12, 2026

Hi Rachel, thank you for flagging this. You are right that there was a miscommunication and we apologize for the confusion. For your model the delivery timeline is 18 weeks as stated in your confirmation email. We should have made that clearer on the call and we are working to make sure our team has accurate product knowledge. Please reach out to us at [email protected] if you have any further questions.

Response from YourGreenHouses· May 7, 2026

Hi Kirsten, thank you for taking the time to share your experience and for your patience throughout this process. We completely understand the frustration — the delays, the missed communication timelines, and the incomplete order are not the experience we want for any of our customers, and we sincerely apologize for all of it. We are glad to let you know that your remaining items were shipped out on May 4th and are currently on their way to you. Tracking information will be sent to you directly so you can follow the delivery. Your feedback about documenting timelines and promotions is fair and well taken. We are actively working to improve how we communicate with customers throughout the process. Thank you for sticking with us.

Response from YourGreenHouses· Apr 29, 2026

Hi Melvin, we're sorry to hear about the repeated delays and we completely understand how frustrating this is, especially when you planned around a specific growing season. The delays have been caused by higher than expected demand and we should have been more proactive in keeping you updated. Our team will be reaching out to you directly with a clear update on your order.

Response from YourGreenHouses· Apr 20, 2026

Hello Merrill! We totally understand not being able to provide a prompt review about us without having the product. However, we were interested in receiving your thoughts and feedback on our service and purchase. If you run into any problems or issues during the period when you're waiting on your order, feel free to reach out to us and we'll be more than happy to help you. YourGreenhouses team