You BoozeReviews of youbooze.com

Worst experience ever! 0 stars. Ordered Dec 5, they took money immediately. Ordered for a Christmas gift. Emailed company twice and never received a reply. Also called customer service and reached answering machine. Left a message which was never returned. Order was not processed or marked shipped until Dec 30th. Never arrived and now it is end of February. Needless to say, I owe my friend a Christmas present. And hopefully customers will learn from my experience and order from a reputable company. Thankfully, my bank credited my account since the company did not provide the product.

WOULD GIVE A ONE STAR IF AVAILABLE! DO NOT PLACE ORDER WITH COMPANY...RUN...DO NOT STOP!! PLACED ORDER DECEMBER 8, 2024 AS A CHRISTMAS GIFT AND AS OF FEBRUARY 21, 2025 I'VE STILL NOT RECEIVED. IS A SCAM OPERATION.

Youbooze charged my credit card and then never shipped product. Every contact results in another unkept promise. No shipment. No refund. It has been a month now. Scam.

I purchased alcohol from this site over 3 separate orders three months ago. I received one order about a month and a half ago and still have not received the other two orders. They have already charged my credit card. When I call to complain, they tell me they will look into it and get back to me, but I never hear back. The alcohol I purchased is relatively difficult to come by, but I ordered from them because they gave the appearance that they had it in stock and were ready to fulfill. I would never purchase from them again

Do not order from this company!!!! You will regret ever ordering from here!!!!! I placed an order in August of 2024. I still haven’t received my order as of February 17, 2025. I ordered thru Shopify and I’m getting a run around from this company as well!! I paid extra to protect my order, huge mistake!!! Out of over $300 no one to help!!! Never again!!! I’ve called, I’ve sent emails, I’ve reached out several times with no help at all!! On top of that, the only phone number I had for You Booze is no longer in service!!! I’ve been more than patient with both of these companies!!!!!! Someone just do there job and give me my money back.

DO NOT ORDER FROM HERE!!!!!!!!!!!! Unless you want to lose your money. You will not receive it and They will never refund it. Trust me.

Ordered as a Christmas present and was supposed to be delivered by Christmas Day, Feb. 12th and still did not receive!! Disputed the charge with credit card company and Youbooze is disputing my chargeback!! Filing with District Attorney next

If I could give zero stars I would. All the reviews about placing orders for items they never received - and then haggled for a refund - are very true. They sell product they don’t have on hand - and assume you can wait over a month for it. It’s disingenuous. I’ve been trying for days to get a refund. The person responding to the customer service email keeps saying they will tell their “accountant”… with no definitive resolution or time frame of resolution. This is theft. Don’t order from them.