Excellent
586 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We believe your home should be the most pleasant, loving and amazing place on earth. A place where you can enjoy precious times with your family but also where you can express yourself creatively.Since 2018, we created YoraHome with you in mind first and one simple goal: To help YOU unleash your creativity and run a successful business from home.At YoraHome, we do not only sell amazing DIY products like CNC routers, laser engravers, 3d printers and woodworking tools. We also build a family of engaged and successful people who become our friends and ambassadors.Our customers are the center of our universe. You'll see us sharing photos and videos of them using our products and sharing their print stories. We work diligently to help them succeed and have the best experience possible with our company and products.
YoraHome (yorahome.com) has 586 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 511 reviews with 5 stars · Clear filters
Ed P.
Posted
Purchased a new updated control board which was dispatched very quickly, however it would not connect to GRBL or Lightburn, sent an email to Jim who gave me some tips to try, still could not connect so Yorahome supplied new control board straight away and now all is good. Nice to find a company ready and willing to help it 's customers, keep up the good work and you will go far.
David H.
Posted
I really cannot fault the Company. I have been experiencing problems with a laser engraver for some time. Finally managed to connect on Zoom with Jim Rarey. He took me through a number of steps before finally diagnosing a faulty diode. Replacement on its way to me. I couldn’t have asked for more. Would highly recommend them.
Steven Shorty O.
Posted
SO far and by far the best customer service. Wait time to get my answers was less than 30 minutes, unlike Amazon which is usually 2 to 4 days
Shannon R.
Posted
YoraHome customer service is like no other, top notch. I sent an email and had a response in a couple of minutes. I wish every business had customer service like YoraHome. Thank you
Mark B.
Posted
A great experience. Had issue with stepper motor cable. They took care of it. Thank you for the service.
jon S.
Posted
Great experience with YoraHome. Price, quality, customer service is excellent. Would & have recommended YoraHome to friends and family.
Kevin T.
Posted
I bought Yorahome´s 40w 6550 Laser machine earlier in the year and have been more than pleased with the results I finally learnt to achieve. I started to notice that the cooling fan on the laser unit made a terrible noise on startup but after a short while would quieten down and function normally. However each time I turned on the noise would be louder and last longer, quite worrying considering the replacement cost of a new laser unit. I contacted Yorahome and had a response from them (Jim) the next day saying that they would contact the manufacturer. Next day I had a message asking to try and adjust the mounting screws as they may have been over tightened during the production process. This I did but without effect. Reporting back to Jim I waited for a reply. To my delight I was told that a replacement unit was being sent from the UK (I’m in France). It arrived the very next day, I was amazed! Thank you Jim and Yorahome, great job 👍
Dewey H.
Posted
Needed a new control board and stepper motors for my 3036. Jim was excellent at getting me the replacement costs and invoices for the parts, while Angie made sure my order went out fast and on time. Two thumbs up to both of them!
