Excellent
586 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We believe your home should be the most pleasant, loving and amazing place on earth. A place where you can enjoy precious times with your family but also where you can express yourself creatively.Since 2018, we created YoraHome with you in mind first and one simple goal: To help YOU unleash your creativity and run a successful business from home.At YoraHome, we do not only sell amazing DIY products like CNC routers, laser engravers, 3d printers and woodworking tools. We also build a family of engaged and successful people who become our friends and ambassadors.Our customers are the center of our universe. You'll see us sharing photos and videos of them using our products and sharing their print stories. We work diligently to help them succeed and have the best experience possible with our company and products.
YoraHome (yorahome.com) has 586 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 511 reviews with 5 stars · Clear filters
Rex C.
Posted
I have been using Yorahome products for 2 years now. Over that time period I have had a few questions and ordered additional accessory items for my Silverback 6060. My questions have been answered by a support member in a short time frame and accurately as to fixing my problem. All accessories or spare parts have been received within two weeks of order sometimes the same week.
Walt D.
Posted
The support you get and video how to's are great. I have a 3028 cnc and a 6550 laser both machines are fantastic
Jim H.
Posted
I am an artisan that has used lasers for about 4 years and recently changed to yora from a competitor's laser. Like anything, I had a bit of a learning curve as I pivoted to the new machine, but the support I received from their team enabled me to learn and pivot quickly. I'm pleased with the product and service. The service team went above and beyond to make it a good experience.
Dean C.
Posted
I had an issue with an order. I used the chat system to contact YORA and the issue was resolved in minutes. Things happen .. that’s life, it’s how it is dealt with that counts. This was excellent service.
Mike
Posted
I email after hours for some information on a product I misordered. Within 10 mins, Jeremy answered and gave me the informaion I wanted to hear. These guys a reat!! Evrytime I have ever hade a question or problem, they are always there to help. Weekdays and weekends. They are always there. This is what you call Customer Service at its best!!! Thanks Guys! You are the what Service should be!
Marty M.
Posted
First time using this support and they were great, patient and explained everything, I'm a first time purchaser and they did not try to oversell me and only suggested things that would help my projects. Thank You!!!
Rhonda D.
Posted
I was having a problem with my control board. Yora asked for a picture to know the area that I was speaking about. Within minutes they let me know exactly what I needed. It's hard to find good customer service these days. This is truly a caring company. I didn't have to wait days to get a response. Thanks Yora!
Mike 'Pete' P.
Posted
YoraHome has done it again! I had a belt tensioner break on my 65100 20 watt laser engraver on a Saturday. I emailed them the type machine I have, an explanation of the part needed and sent 2 pictures, the part and the place it goes. Within a few hours, I received an invoice and personal email telling me it was ready for payment and delivery. I can't get this type of customer service from any large box store. Customer service is incredible! Thank you again Jeremy for everything again and for your continued support for all of us YoraHome fans!!!
