Duncan ToysReviews of yo-yo.com

Name: Duncan Toys
Address: Valplast St 15981, Middlefield, OH, 44062, US
Rating: 1.5

1.5

New

2 reviews

Scores get a color once a company has 5 reviews.

Duncan Toys1.5New

About Duncan Toys

The Duncan Toys Company is an American toy manufacturer based in Middlefield, Ohio, best known for its yo-yo line.

Duncan Toys (yo-yo.com) has 2 customer reviews on Rated Honest, with an average rating of 1.5 out of 5.

2 approved reviews, newest moderated first

Anon
Posted Dec 27, 2023
No Way to Contact a Real Person
Wanted to place a bulk order for our Cub Scout pack. This takes you to a special program page where you can load a cart but cannot place an order. It simply sends a request to order to their customer service but nobody will contact you. I’ve called every day for the last 2 weeks and nobody picks up. The voicemail box for customer service is full so I can’t even leave a message. I’ve tried reaching out on social media, and through the website but nobody seems to respond.
Adam Bánkuti Ø.
Posted Sep 13, 2023
Customer support does not respond
I ordered a "Windrunner". The yoyo never arrives, 3 months passes by and the tracking number expires. Then I sent info(a)yo-yo.com a ticket to figure out what is taking them so long, and they responded quickly at first, but when I gave the tracking number for the order, they just stopped responding. I even sent a new ticket with all the information needed 1 week ago. And they haven't responded to that one either.