KB
Posted
Fastest response time of any tech…
Fastest response time of any tech customer service team I've ever worked with. Simple, straight-forward and responsive.

Excellent
448 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Send mass personalized emails in bulk directly from Google Sheets and Gmail. Get an open rate up to 20x higher than with traditional emailing solutions. With a 4.8/5 rating on over 19,000 reviews and 10,000,000 installs in the Google Workspace Marketplace, YAMM is a top-rated app trusted by 150,000 organizations.
Yet Another Mail Merge (YAMM) (yamm.com) has 448 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
Showing 424 reviews with 5 stars · Clear filters
KB
Posted
Fastest response time of any tech customer service team I've ever worked with. Simple, straight-forward and responsive.
Steve F.
Posted
The questions I asked were answered correctly the first time, no going back and forth getting an answer. Thank you for your speed.
Lowell B.
Posted
Super thorough and quick customer support!
Chris
Posted
Love the tool. We accidentally auto renewed an account for someone who had left the business. I asked the support team about it and they sorted the issue within minutes!
customer
Posted
I had to contact YAMM for a refund and was delighted with how quickly I got a reply and how easily it was to get my issue resolved to my satisfaction. It's so rare to find good service these days and that really makes YAMM outstanding. Special thanks to Dimitris, who picked up my enquiry. From initial contact, to replying, all sorted in the space of an hour. I waited a *really* short time for each reply. Almost as Dimitris was just waiting for me.
Kristen
Posted
Quick customer service - great product
Jasmina D.
Posted
Great customer service!
Barbara M.
Posted
I purchsed a YAMM subscription for mail merging emails for a one time project for my organization last year. The product is easy to use and the instructions are very clear. The response is very fast. I did not realize that the purchase automatically sets up for auto-renew. We do not need the service at present. When I saw the auto-renew charge, I contacted YAMM and asked for a refund. No Problem! Refund sent. Actual emails written by real people, with very fast responses. If we ever need to use mail merge for emails again, I will definitely resubscribe to this product.