Poor
220 reviews
WybotpoolHonesty, pricing, process and quality scores appear once 5 customers have rated them.
WYBOT is a trailblazer in cordless robotic pool cleaning, redefining the way people experience pool care. With 20 years of innovation, we lead the industry by delivering intelligent, fully automated solutions—from underwater AI vision to solar-powered wireless charging. Our mission is rooted in disruption, empowerment, and accomplishment—creating products that simplify life and bring joy. WYBOT isn’t just about clean pools—it’s about smarter living.
Wybotpool (wybotpool.com) has 220 customer reviews on Rated Honest, with an average rating of 2.0 out of 5.
Showing 154 reviews with 1 star · Clear filters
Manuel
Posted
I’ve bought C2 Vision for my swimming pool. In the case of a saltwater pool system, it does not work. It floats too much, especially at the front. To use it, I had to weight down the front part. Now it works decently. Customer support did not respond to me about this. I had to fix it on my own.
Hayden Z.
Posted
C2 Vision unit worked great, then NOT! WYBOT customer service, to put it gently, SUCKS. Can't reach by phone, no answers, voicemail full, no return to email requests. Unit still has 1yr left on warranty but can't get company to replace as NO ONE, in the land of pools - S FLA can repair! Run, stay away. Danger Will Robinson, Danger. Lucky I took out insurance, even Allstate through in towel and said they'd reimburse for cost. Terrible service, right up there with my arch enemy AT&T! Pox on their house. Oh, WYBOT, have a nice day!
Gildas
Posted
Robot idéal pour les piscine déjà très propres !!! Complètement inutilisable dans une piscine un peu sale, le robot tourne en rond au bout de 2 minutes chrono dès que le filtre est un peu sale !!! Caméra inefficace ! A fuir....
Giulia C.
Posted
Ho effettuato un ordine 10 giorni fa e ancora non è stato spedito. Pessimo servizio
Gomez
Posted
This company makes terrible quality pool cleaners. I have had 2 because the 1st one was faulty and the replacement they sent was also faulty! They not only charged me to send the faulty one back, but now are claiming I cannot get a refund. Apparently they have a policy. This policy has nothing to do with the actual Australian retail laws, but they claim they will not refund after 30 days. Whatever you do, steer clear of buying anything from this horrible company. Their products are full of faults and their customer service is absolutely disgraceful.
US Navy C.
Posted
I tried to set up the app only to receive the dreaded 405 error code. After the app reviews I immediately contacted them to process a return.Very sketchy company! I bought from another brand Aiper cordless. You can charge it up, but do not place it in the water until the app is functional. That won't happen because it can't function without the app, LOL! They make you jump through hoops to return it. They make the return shipping fee your problem and wanting to take up your time to troubleshoot in an attempt to exhaust your thirty days return, so that you'll be stuck with this junk!
Estelle R.
Posted
Le robot aspire pas grand chose produit inutile
Lugdivine R.
Posted
Le robot que j ai acheté il y a moins d un an ne s allume plus et impossible d avoir le SAV! A fuir!
