Labradorcrazy
Posted
Why didn’t I research first
Why didn’t I research first? Ordered, got tracking link that doesn’t work/fake and no parcel nor responses from company.
Bad
522 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wowpetsmart is listed under Children's Entertainment.
Wowpetsmart (wowpetsmart.com) has 522 customer reviews on Rated Honest, with an average rating of 1.0 out of 5.
Showing 510 reviews with 1 star · Clear filters
Labradorcrazy
Posted
Why didn’t I research first? Ordered, got tracking link that doesn’t work/fake and no parcel nor responses from company.
Rebecca
Posted
Dog toys described as indestructible and adverts claimed money back guarantee. Toys were really poor quality and the dog ripped them apart with ease. I contacted Wowpetsmart to complain and got no response.
Gustavo R.
Posted
I purchased the dog toys because they advertised them as tough, for hard chewers. This was of course false and my dog destroyed them in less than one hour. They are incurring in false advertising and charging premium prices for cheap products. The dollar store toys last longer. This is yet another online Chinese scam. Stay away from them.
Sally
Posted
Total scam. Bought an toy at Christmas, and was chewed through within weeks. No response in asking for a replacement as per their advertising. DO NOT BUY.
lisa
Posted
Every toy was destroyed within days. no refund.
Wendy S R.
Posted
Got the two ducks for my daughter's dog as she is a chewer! In 3 days she ripped it apart and I contacted Wowpetsmart and they sent an answer in Chinese! Now what!!!
Leanne N.
Posted
Company is a scam. They do not stand by their guarantee and charge exorbitant prices for their toys. My dog chewed through the toy with in minutes. I emailed and sent photos and no response. Basically I paid $60 when I could have bought a more robust toy at Bunnings for $15….
Karen O.
Posted
I too wish I had read the reviews. I ordered early Dec. 2024. As of this date, four e-mails and 3 phone calls, I have not received my order. I have now contacted the credit card company to report fraud.