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380 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Jord is known for its connection to materials. In an ever more sterile and inauthentic world, we strive for unity and balance through the use of natural and reclaimed elements. Each piece transcends time and delivers unique qualities worthy of conversation.Our mission is to make conscious fashion the rule, not the exception. Personal style has meaning: it is a statement of who you are and who you aspire to be. We stay true to the idea that you shouldn't have to choose between the fashion you believe in and the luxury you want.As creators, nature guides us to make wearable works of art. As a company, we create industry-leading work and establish lasting connections built on superior quality & service. Inspired by the beauty & natural depth of hardwoods from around the world, JORD introduced raw materials to the realm of timepiece construction. This single innovation sparked a global trend and built an industryToday our international team of artists, designers, and craftsmen continues to embrace innovation: creating diverse collections with a distinctive style of conscious, boutique fashion.
JORD Wood Watches (woodwatches.com) has 380 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
Showing 18 reviews with 2 stars · Clear filters
Dennis H.
Posted
Since day 1 the watch has constantly had the pins fall out while wearing it. I am continually having to buy new pins and keep taking it back to the watch repairers to have it fixed. Love the watch but the design is questionable
Response from JORD Wood Watches· Jan 24, 2020
Hi Dennis! We are happy to help! Back in September 2019 we reached out to you about your watch. If you send it in, we will take care of you! Thanks
Kylie
Posted
Very hard to get in contact with the marketer, did not get any of my questions answered. Not a very good experience with this brand. The watch was great, however, the company itself did not match up to those standards.
Response from JORD Wood Watches· Jan 14, 2020
Thank you for bringing this to our attention. We value our partners & hope to build lasting relationships, so if our team was not accessible, please know it was unusual and not intentional. We hope you would consider working with our team again in the future. Please do not hesitate to reach out to us for further discussion.
Marla R.
Posted
I love your watches. The wooden watches are great because they go with any outfit I’m wearing. They are so unique. They keep great time and I have gotten so many compliments on my watch
Nick
Posted
Watch came with an almost dead battery or a mechanical issue. Either way it runs slow. Have to set it every time I go out. Unfortunate.
Response from JORD Wood Watches· Jan 7, 2020
Hello Nick! Thank you for letting us know! We can certainly take a look at your movement. We have a 1 year warranty on the watches! If you could kindly fill out a short RMA form on our site, we will take a look! https://www.woodwatches.com/warranty
D.Lock
Posted
Purchased the Apple Watch band. Absolutely loved it, at first. A beautiful statement piece which garnered quite a lot of attention. All was well until wood pieces started chipping, then breaking and finally fell apart. There needs to be more R&D in how to construct a useable piece which maintains its integrity in everyday use cases.
Response from JORD Wood Watches· Jan 7, 2020
Hi D. Thank you for letting us know! We can certainly take a look at your band. We have a 1 year warranty on the watches and bands and you are still within the warranty! If you could kindly fill out a short RMA form on our site, we will take a look! https://www.woodwatches.com/warranty
Chey
Posted
I bought a watch for my boyfriend and ever since he started using it the batteries die or something because the watch stops. He’ll reset it and it’ll work for a bit then stop again. I haven’t had time to dispute it I’m way too busy with my children and work so unfortunately he was never able to use the watch.
Response from JORD Wood Watches· Jan 7, 2020
Hey Chey! The automatic watch is still with in warranty and if you could kindly fill out a short RMA form on our site, we will take a look and have it back to him in no time! https://www.woodwatches.com/warranty
Wendy
Posted
I've had my eye on this watch for 4 years and finally was able to buy it. Once I received it however, I was really disappointed with how it looked in person versus on line. It is quite stunning on line but in person, it's rather dull (the blue face) and the wood is not as rich looking.
Response from JORD Wood Watches· Jan 14, 2020
Hey Wendy! Have you filled out an exchange form yet? We would like to send you a different watch you would love!
Benjamin C.
Posted
There's not too much to say, other than I have had two Jord watches over the last 9 months and both have stopped working. They look good but they must be using very cheap movements. Service is appalling as well. I asked for a refund when the last one was sent back as I have completely lost faith in the quality of their products. I have been told that because it is JUST over 3 months since the last one was sent to me they are refusing. I am allowed a store credit or direct replacement only. Not really ideal when you've already been given two very poorly made watched! I don't want anything Jord again!
