Excellent
166 reviews
Agency SkinHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Agency Skin is a leader in personalized prescription skincare, combining advanced treatments with ongoing care from licensed medical providers. Developed by Agency Skin's dermatologists and scientists, every prescription and regimen is designed to address individual needs and support healthy-looking skin and skin longevity. Agency is a Curology brand, headquartered in San Diego, CA and serves patients across the United States.
Agency Skin (withagency.com) has 166 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 143 reviews with 5 stars · Clear filters
Kathy Savini H.
Posted
Sammy handled my questions and checked with the provider in case there were any specific issues…then resolved the matter immediately. I could not have asked for better Customer Service….Sammy is definitely a shining star in your organization!!!!…Kathleen Hansen
Cm
Posted
Customer service was responsive and quick, issue resolved.
AChio
Posted
I was charge $122.28 today, but I asked for a refund because I thought I cancelled my subscription; however, I paused it to 31AUG23…thus the charge. I contacted CS via text and requested the refund. CS responded immediately. I was refunded the $122.28 and subscription cancelled. I am not working at the moment and I am grateful that this was handled properly and immediately. When I am in a better financial situation, I will resubscribe because I want to continue using your products. Thank you very much for the immediate attention to this request. My Family and I greatly appreciate you , your time and efforts to resolve this issue so quickly.
Rita H.
Posted
100% best customer service I’ve ever received. Both my Sunscreen and Future Formula items arrived today bursting & leaking from our intense heat wave. Agency immediately replaced both items. I’m so happy! Thank you Agency!
Vicki Albanese J.
Posted
I want to thank the people at this company for outstanding customer service. I had an experience and they were fantastically on top of things. Usually any other company I’ve had a issue with wouldn't get back to me right away. And this company responding immediately. And I really respect this in customer service. Thank you AGENCY FOR YOUR PERFECT CUSTOMER SERVICE!
Lo
Posted
Awesome customer service. Took care of issue immediately.
Nora
Posted
I inquired about my recent order and gave me a quick response. This gave me a relief since I can’t wait to use my free trial knowing what a good product this is based on the excellent reviews I have read, so I want to try it myself. Thank you Agency for your patience and consideration. I’m excited and looking forward to use it.
Kay K.
Posted
Great experience can’t wait to use the product
