Average
704 reviews
Wisper InternetSelect a bar to see only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Wisper Internet, we know you want to stay connected - and that means you need internet that simply works.The problem is, most providers are a nightmare to deal with, leaving you feeling frustrated and powerless.We believe you deserve better. That’s why, for over 20 years, we’ve been building a different kind of internet - one people love enough to recommend to their neighbors.Here’s the Wisper Promise:1. We help you choose a plan that’s right for you.2. We get you connected and make sure it works.3. And we’re always here when you need us.So see if Wisper is available at your home today - so you can stop living an interrupted life and start connecting with a provider who cares
Wisper Internet (wisperisp.com) has 704 customer reviews on Rated Honest, with an average rating of 3.4 out of 5.
Showing 96 reviews with 3 stars · Clear filters
Chuck
Posted
Service is acceptable during the week, but on weekends and holidays the network seems to be overloaded and basically unusable.
Response from Wisper Internet· Jul 22, 2021
Hi Chuck! We're sorry your service hasn't been totally reliable! We can definitely take a look at that for you.
Moon
Posted
Service, when it works, is ok. Drops often. Can’t reach customer service. Cost is expensive but we have only a few choices for providers in our area.
Response from Wisper Internet· Jul 22, 2021
Hi Mindy! We're sorry to hear our service hasn't been reliable! We've started a support ticket and we'll take a look.
Beverly S.
Posted
We have experienced outages several times in the last 90 days. Plus our speed is quite slow most of the time. The one thing we are thankful for is if we turn everything off internet we can stream fairly well on our TV. The customer service is nothing to complain about.
Response from Wisper Internet· Jul 22, 2021
Hi Beverly! We're sorry to hear that your service has been slow. I'll get a support ticket started for that and we'll take a look.
Daniel and T.
Posted
The weekends are still very slow internet. I'm wondering how do you calculate the strongest signal possible
Response from Wisper Internet· Jul 20, 2021
Hi there! We're sorry your service has been slow! We've put in a ticket and we'll have our team take a look.
Gwen
Posted
In our area it’s either whisper or satellite. We got whisper because of the unlimited internet. However when we had a problem because our internet is so slow and we are not getting what we paid for, whisper said they would give us 3 months half price and try and find the problem. That’s great they found the problem but never fixed it. So we are back to paying full price without getting the full experience because our internet lags so much.
Response from Wisper Internet· Jul 20, 2021
Sorry for this frustration, we'll be giving you a call to talk more about this.
Kalee
Posted
It’s very inconsistent with speed and reliability. It’s not worth the price we have to pay each month but, we don’t have another internet option for a provider.
Response from Wisper Internet· Jul 20, 2021
Hi Kalee! We're sorry your service has been inconsistent! We've opened a support ticket for you and we'll take a look at that!
Billy
Posted
We have always been very satisfied with our service in the past. We seem to be losing internet a lot lately and I have heard several friends mention the same. I hope it is an issue you are working on and will soon have the issue resolved.
Response from Wisper Internet· Jul 20, 2021
Thanks for letting us know, we will contact you soon to see what's going on.
Mandy
Posted
When the service works, it's great. It's the other times when we will randomly lose service, sometimes for a little while, sometimes for days, and when we try to contact customer service we usually get no response, whether we call and leave a message or email. If I had any other choice I would change service providers but I don't. Randomly losing service I can almost handle. It's the lack of customer service that speaks to what kind of company this is.
Response from Wisper Internet· Jul 20, 2021
Thanks for the feedback, we are always looking to improve service. We will be in contact with you to chat.
