Wisper InternetReviews of wisperisp.com

Service is extremely slow and works about 10% of the time for an extremely high price. Maintenance team was supposed to replace a cut line and instead just spliced it.

Our internet is so weak, we cant even watch netfix on a regular basis

Our internet is so spotty. Many times our TV streaming is interrupted. We can’t count on our internet working for a live sporting event so we have to watch elsewhere. We would like to get out of our contract so we can purchase reliable internet elsewhere. Still waiting to hear from you Wisper. It’s been 4 business days.

My internet slows to a crawl every evening around 7pm. That came out and adjusted the dish. Didn't help. I may have a bit better speed during the day now but at night I can no longer watch TV. I pay for 10mbps and I get around 3—4 sometimes less when Im home and want to use it. I feel like I'm paying more than I should when it doesn't work as it should when I'm home from work to use it.

Service is slow and intermittent We are paying for the 10/2 service but are only getting 1.5/.2 on a good day. Need to look for alternative service.

Our internet is slow and has been slow. It is now to the point that we can't even get through a 30 min show without it freeze 4 or 5 times and/or jumping back 5 minutes.

Our service doesn't work. We have called multiple times. My husband called again last week and was told the satellite our equipment recieves service from is overloaded with customers. This is not our problem. We signed up for a service that cannot be provided however we are still continuing to be billed. Stop taking new customers if you can't serve the ones you have!!!

Your Customer Service manager has done as much as he possibly can for us, and we appreciate his efforts… but your lower level customer service is horrible! We have had missed appointments, work tickets not made up, messages not passed along… Our internet was completely out for some time a while back and I told a lower level CSR I was tired of paying $100/mo for nothing— he said, “wait a minute… let me see what we can do” and seriously came back offering me $65/mo till it was fixed! I learned early on that if I had a problem, I have to take it straight to the top, because no one else is willing/able to help! Our service flat out sucks. Sadly, it’s about all we can get in our area. It goes in and out all day long and slows tremendously in the evenings. We pay almost $100/month for this unreliable service and would seriously cancel altogether… but our neighbors don’t have any better luck with anyone else. We will cancel the minute something better comes along (if we make it that long without canceling and just going without… which wouldn’t really be that much different than what we are doing right now!). The most infuriating part is you constantly inundating us with ads about all the service you’re adding in different places. Focus on improving the service you already have instead of trying to expand! And quit sending me messages trying to persuade me to invite others to sign up! I wouldn’t do that to my worst enemy! Sorry. Other than your one good, helpful supervisor, I don’t have too much nice to say about your company or your service!