Average
704 reviews
Wisper InternetSelect a bar to see only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Wisper Internet, we know you want to stay connected - and that means you need internet that simply works.The problem is, most providers are a nightmare to deal with, leaving you feeling frustrated and powerless.We believe you deserve better. That’s why, for over 20 years, we’ve been building a different kind of internet - one people love enough to recommend to their neighbors.Here’s the Wisper Promise:1. We help you choose a plan that’s right for you.2. We get you connected and make sure it works.3. And we’re always here when you need us.So see if Wisper is available at your home today - so you can stop living an interrupted life and start connecting with a provider who cares
Wisper Internet (wisperisp.com) has 704 customer reviews on Rated Honest, with an average rating of 3.4 out of 5.
Showing 91 reviews with 2 stars · Clear filters
Kolton
Posted
Speed is rarely as advertised. Frequent outages and price is high for speed ratings
Response from Wisper Internet· Jul 19, 2021
Kolton, we are sorry to hear this. Our support team will be in contact with you ASAP.
Christen
Posted
This is currently our only option. It is painfully slow and goes down a lot. Really looking forward to a 5G option (hopefully soon).
Response from Wisper Internet· Jul 19, 2021
Thanks for the feedback, Christen. We are currently working hard on making improvements on our network to improve the customer experience.
Jeff
Posted
Service was installed on a Friday and failed on Saturday. Was completely out for 3 days waiting for a tech. Technical support and dispatch were not on the same page and did not review notes on the account to make for a timely and seamless service experience. Also, miscommunication on monthly fees. Tech informed us there was a $15 monthly equipment charge, where Sales had stated the router and service were all inclusive. Service is back up now and when running has been fine. Costs are $15 / month higher than originally thought.
Response from Wisper Internet· Jul 12, 2021
We are so sorry to hear about this miscommunication on our end, this message has been passed along to make sure this doesn't happen again.
