WiseyReviews of wisey.app

Response from Wisey· Jan 12, 2026

Dear Srdjana! Thank you for sharing your review! We’re sorry to see your experience led to frustration, and we understand how important it is for both you and your husband to feel supported. As a gesture of appreciation for contacting us and giving Wisey a chance, we’ve provided you with access to a lifetime subscription. This means you can explore all of our mindfulness and cognitive development content at your own pace, without any further concerns. If you need any help or have questions along the way, our support team is always here at [email protected] for you. Have a sunny day!

Response from Wisey· Dec 25, 2025

Dear Ben! We’re truly sorry to hear about your experience, and we appreciate you taking the time to share such honest feedback. We understand how frustrating and invalidating it can feel when assessment options don’t reflect your real lived experience, especially with complex and high-functioning ADHD and anxiety. Your point about not forcing answers where none apply is completely valid, and we’re actively reviewing our quiz structure to better account for nuance and individual differences. We kindly ask for you to email [email protected]. We hope you choose to reach out to us so that we can investigate this issue and hopefully provide a means to take care of you for the inconvenience. Have a great day!

Response from Wisey· Dec 23, 2025

Dear Ashley! We’re very sorry for the frustration and distress this experience has caused! We truly appreciate you explaining your situation so clearly. Wisey is designed to support people with ADHD, not add to their stress, and we regret that our policies and communication did not feel fair or transparent to you. Subscription charges and cancellation terms are outlined in the agreement, but we understand that this doesn’t lessen the impact when someone believes they canceled or wasn’t actively using the program. Your feedback about pricing, trial structure, and how easily cancellations can be missed is taken seriously and has been shared internally. Please contact our support team at [email protected] so we can review your account history in detail and see what assistance may still be possible. Have a wonderful day!

Response from Wisey· Dec 23, 2025

Dear Dan! We’re truly sorry to hear about your experience and appreciate you sharing your concerns. We want to assure you that Wisey does not charge for any add-ons without user confirmation, and all payments are shown during checkout. That said, we understand how frustrating it can feel if something wasn’t clear, and we take this feedback seriously. Our content is created with the help of experts and reviewed to ensure it’s practical and supportive, but we know it may not be the right fit for everyone. Please reach out to our support team at [email protected] so we can review your case and help resolve any billing or account issues promptly!

Response from Wisey· Dec 22, 2025

Dear Grillon! Thank you for your review, we are sorry for the inconvenience caused! We’re sorry to hear about your concerns and understand why this caused frustration. We take user feedback seriously, including any issues with questionnaires or typos, and aim to provide accurate and reliable content. It’s important to us that users feel confident in the program and the information we provide. If you’d like, our support team can address any specific questions or clarify any concerns you have at [email protected]. We appreciate you sharing your feedback and want to ensure your experience with Wisey is positive and transparent!

Response from Wisey· Dec 23, 2025

Dear Martina! Thank you for sharing your feedback. We’re sorry to hear that the experience felt overwhelming and didn’t meet your expectations, especially given the importance of ADHD-friendly design. We’d like to confirm that your case has already been reviewed by our support team and the issue, including your request, has been resolved. Your feedback about content clarity, text volume, and expectations set on the sales page has been shared with our product and communication teams for improvement. We truly value honest input like yours, as it helps us make Wisey more accessible and transparent. Thank you for giving us the opportunity to address this!

Response from Wisey· Dec 23, 2025

Dear Angela! Thank you for sharing your experience and pointing this out. We’re sorry for the confusion caused by the mixed-language content, and we understand how that could disrupt your learning experience. We’re glad to confirm that this issue has already been reviewed and resolved by our team, and your personalized plan has been adjusted accordingly. Your feedback regarding language consistency has been shared with our content team to help prevent this in the future. We appreciate you acknowledging the quality of the workbooks and thank you for helping us improve!

Response from Wisey· Dec 22, 2025

Dear David! Thank you for reaching out and apologies for the inconvenience. We’re very sorry to hear about your experience and understand why this was frustrating. Please know that we take refund concerns seriously and want to review your case directly. We encourage you to contact our support team at [email protected] so we can investigate the issue and work toward a fair resolution. We appreciate you sharing your feedback and want the opportunity to address your concerns properly!