Wigs.com – The Wig Experts™Reviews of wigs.com

Response from Wigs.com – The Wig Experts™· Oct 1, 2020

We are sorry to hear you weren't satisfied with the color/style according to the pictures shown. Our client care manager left you a voicemail to try and assist you and help resolve the issue. You do have the option to return it and let us know specifically what issues/differences you found with the piece versus the picture and we will be happy to inspect it and process your return. We do appreciate your feedback and hope you allow us the opportunity to help resolve this issue.

Response from Wigs.com – The Wig Experts™· Aug 25, 2020

We appreciate your feedback and are so happy to hear you found a piece that makes you feel beautiful! Is there something we could have done better or different to improve our rating?

Response from Wigs.com – The Wig Experts™· Aug 11, 2020

We are sorry to hear the piece didn't work out. Our experts would be happy to assist you if you want to send us pictures of yourself and we can reach out to you or give us a call. Ellen Wille pieces are great in quality and style. We appreciate your feedback and hope you allow us the opportunity to help you find that perfect piece!

Response from Wigs.com – The Wig Experts™· Aug 5, 2020

We are sorry to hear you aren't satisfied with the piece. You do have the option to return it as long as in original condition and within the return time frame. We offer a large variety of other wigs with very natural looking lace fronts and also a variety of bob styles. If you need assistance with returning or selecting another piece our experts would be happy to assist you. We appreciate your feedback and hope you allow us the opportunity to find you something else.

Response from Wigs.com – The Wig Experts™· Jul 22, 2020

We are sorry to hear you aren't satisfied with the piece. We can assure you the piece is factory fresh from the manufacturer and not a "knock off". If the clip is falling off and you aren't satisfied with the color we would recommend returning it. If you need assistance with returning our representatives would be happy to assist you.

Response from Wigs.com – The Wig Experts™· Jul 6, 2020

We are very sorry to hear your order didn't work out. Your satisfaction is our goal. Returns are easy! Simply follow the steps provided on the link below for a hassle-free experience. https://www.wigs.com/pages/returns To find your order number, check the reverse side of the packing slip or your confirmation email. Repackage your item just as you received it! Please have your item(s) returned no later than 14 days of the original ship date. Damaged, worn, altered products or packaging will not be eligible for return. Wigs can only be tried on and not worn, and tags must not be removed. We will gladly accept returns on all eligible products where the product or packaging has not been altered, worn, or damaged in anyway and no later than 14 days of the original ship date. All ineligible items will be returned to you at your cost or donated. Print and attach your return label. After you attached your shipping label, drop your return package at UPS. As this is a prepaid label, you will not pay when you drop off your package but the flat rate $7.95 will be deducted from the refund/store credit total. In the event that you are unable to access a UPS location, unable to access a printer to print the prepaid label, or would prefer to use your method to ship please ship your return to the address below using a traceable method of shipping with your preferred carrier. SHIP TO: Beauty & Hair Returns 1504 N. Topping Ave Kansas City, MO 64120

Response from Wigs.com – The Wig Experts™· Jul 6, 2020

We are very sorry to hear you weren't satisfied with the piece you received. Our experts would be happy to assist you in finding a piece that might be a better suit for you! If you do run petite or even smaller we would recommend trying the Ellen Wille brand we carry. That brand tends to run a little smaller and is great quality and very natural looking. We appreciate your feedback and hope you allow us the opportunity to assist you in the future.

Response from Wigs.com – The Wig Experts™· Jun 29, 2020

We are sorry to hear you weren't satisfied with the piece you received. Our records indicate you have returned it and we received in and are currently processing your refund. We only show you have ordered with us this one time. Whisper is a longer pixie but our wig experts would be happy to make a recommendation on a pixie that would be shorter! Winner is a very popular piece. We appreciate your feedback and hope you give us another opportunity.