Wheels & FeelsReviews of wheelsfeels.com

Caution I believe the are in financial trouble. Been over 13 weeks and still have not received. Had to open a case with PayPal and they never responded to PayPal either. I’ll get my money back but they had eventually stopped making excuses and just stopped responding all together.

Worst customer service I’ve ever seen. Like far below common sense levels. Owner is rude and arrogant. Still waiting on my replacement parents after her acknowledged sending broken pieces and missing parts to me. Stay far far far away from these guys. Spend your hard earned money elsewhere and save yourself the heartache.

I never received the product. This company is a scam. I tried to cancel three times and they kept coming up with excuses to fulfill the order. They then said it was shipping today and send me a label that only weighed 12 pounds. They stated it had been picked up UPS I checked the tracking and they only created a label. They said there was a fire in the shop and that’s why it took so long but still refused to give me a refund even though I never received the product. I am still fighting with them today to get my money back and they say I should have a confirmation in 5 days. I do not trust that. Do not do business with this company!!!

I had high expectations of WheelsFeels when I ordered a “Camping System (Double-Drawer)” for my Toyota RAV4 (5th Gen) on April 13, 2025. The website and communication during the ordering process seemed professional. But what followed was downright frustrating. Delivery issues from the start Although I was told the delivery would take 20–30 business days, the package wasn’t shipped until June — and even then, it was sent to the wrong country (Germany instead of the Netherlands). Despite repeating my request and providing the correct address twice, WheelsFeels still made this mistake. Incomplete delivery When I finally installed the system, the sleeping platforms and one of the three gas springs were missing. I accidentally didn’t order the table set — that’s on me — but the other parts should have been included. I had also mentioned this via email beforehand, but apparently that was ignored. Poor to non-existent customer service After sending more than 20 emails and making over 10 phone calls, I received hardly any response. Only twice did I get a brief reply, and promised follow-ups never came. UPS later confirmed that WheelsFeels had once again sent the package to Germany. How hard can it be to copy an address correctly? Result: Vacation ruined Due to the delayed and incorrect delivery — and the missing essential parts — I had to cancel my planned camping trip. Even after several deadlines and a final warning that I would initiate a chargeback, I received no proper response. Final verdict: Not recommended WheelsFeels might deliver a decent product — if it ever arrives — but their customer service is unacceptable. For me, it was an expensive and stressful experience with no results.

Do not do business with WheelsFeels. The package itself was fine and the install was mostly without headache. There was some missing hardware which I luckily had the right hardware lying around to rectify. However, after I notified them of a missing piece from my order, it has since has been a nightmare. I ordered my Advanced Storage & Camping System on April 7th. Received it on May 23rd, installed on May 26th. Notified them of missing part on May 26th. After multiple emails I was told the missing part was delivered to me on June 17th without any notification or tracking sent to me. After finally receiving a tracking number from them via email and looking at it. I informed them it was not delivered to me. It was shipped to an address in Beverly Hills, CA. I live in Colorado. On June 17th, they said via email they would send me another part due to this mistake. Sent another email on June 26th requesting shipment status. No response. Here it is now July 9th I still have not received a response from my email on June 17th. I repeat, DO NOT do business with WheelsFeels.

Do NOT deal with this company. Horrible organization, got my address wrong multiple times even after assuring it would be correct, I caught them in many lies and in the end I never even got what I ordered and what I did get I had to modify to even work as the hardware they provide does not line up and is not strong enough to even do what it’s supposed to. Ordered the sleeping kit for my RAV4 they NEVER sent me my table that goes on the drawers or the sink to this day, don’t even want them now because they lied over how much duties into my country would be. They said approximate 100 im over 200 and never even got fully what I ordered. In September they offered to make it right by sending me the new model of what I ordered and when shipping time came in November they ghosted me and wouldn’t email me back. 0 out of 10 would not recommend. Not worth the headache.

Bought a DYI kit in October 2024 I just resently was able to take time to look at the product and the cut quality was poor at best. Instructions were sub standard and looked like they were translated from a foreign language to English and poorly done at best. The hardware sent was not correct for the type of assembly required. I did contact the owner about issue and was told he has a new project manager and he would speak to them with a solution. I gave it a couple days and sent a follow up email to the @infowheelsfeel which was not received because I was blocked by them and reported for "abuse" I would NOT recommend to anyone that they buy this product in the future. I would like to see them investigated to see if they are even in the country legally as well.

I am very disappointed - I see a mix of different reviews of this company and I have had the same run around. I still have not received my order or a shipping number even after being told it was picked up by UPS.. I will be reporting this company as fraudulent to my credit card company - If by miracle I get my order I will happily delete this post - but until then.. It is my duty as a consumer to report it so others do not go through the same thing.. especially when there are numerous others reporting the same thing on this post !