Hayden R.
Posted
Very happy with the product it looks…
Very happy with the product it looks amazing
Response from West & Willow· Dec 2, 2025
Hello Hayden, Thank you so much! We’re thrilled to hear you’re happy with it and that it looks amazing. 💛

Great
18,273 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
Showing 12,615 reviews with 5 stars · Clear filters
Hayden R.
Posted
Very happy with the product it looks amazing
Response from West & Willow· Dec 2, 2025
Hello Hayden, Thank you so much! We’re thrilled to hear you’re happy with it and that it looks amazing. 💛
Shelly N.
Posted
This is my 2nd order for family pets! Both were so touched by this gift. I will definitely be ordering more in the future.
Response from West & Willow· Dec 2, 2025
Hello Shelly, Thank you so much! We’re honored to create these special portraits and so happy to hear they meant so much to your family. We can’t wait to make more for you in the future! 🐾💛
Clark Z.
Posted
Print was done fairly quickly. It’s a nice idea. All went smoothly.
Response from West & Willow· Dec 1, 2025
Hello Clark, Thank you for your feedback! We’re glad to hear everything went smoothly and that you enjoyed the final print. 💛
Maria S.
Posted
I had ordered incorrectly and was issued a full refund! I was able to reorder correctly and look forward to receiving the new item as I will be gifting it!
Response from West & Willow· Dec 1, 2025
Hello Maria, Thank you so much for sharing! We’re glad we could quickly help with the refund and get everything sorted for you. We hope the new order makes a perfect gift! 💛
Laura B.
Posted
This was probably the best purchase I have ever made. Both my fur babies looked perfect on that canvas. I highly recommend this
Response from West & Willow· Dec 1, 2025
Hello Laura, Thank you so much! We’re truly honored to hear that and thrilled your fur babies looked perfect on the canvas. We really appreciate the recommendation! 🐾💛
Kaitlyn
Posted
I ordered a two pet picture and it came out SO nice. The quality of the picture is better than I could have imagined. I also had some back and forth emails with the company and they responded very quickly. Overall, an amazing experience. Highly recommend!
Response from West & Willow· Dec 1, 2025
Hello Kaitlyn, Thank you so much! We’re thrilled to hear you loved the two-pet portrait and that the quality and communication exceeded your expectations. We truly appreciate the recommendation! 🐾💛
JENNIFER
Posted
My son‘s dog passed away and I couldn’t find a really good picture but they made the one I found Work really well highly recommend
Response from West & Willow· Dec 1, 2025
Hello Jennifer, Thank you for sharing this. We’re honored to help during such a meaningful time and to create a portrait that turned out beautifully despite the limited photo. We truly appreciate the recommendation. 💛🐾
jerik C.
Posted
Fast and easy communication
Response from West & Willow· Dec 1, 2025
Hello Jerik, Thank you! We’re glad you enjoyed the fast and easy communication. We appreciate your support! 💛