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3.5

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650 reviews

wemax.com3.5Average

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About wemax.com

WEMAX (An Ampula Inc. brand.) is a Seattle-based technology company with the mission to provide shared rich, visual experiences wherever you go with laser projector, portable projector, 4K Ultra Short-Throw projector, LED projecter, 1080P projector, smart projector and more. We provide one-stop solutions to deliver visual applications that are intelligently connected with your home or small business.

wemax.com (wemax.com) has 650 customer reviews on Rated Honest, with an average rating of 3.5 out of 5.

Website: wemax.com
Category: Audio & Visual
Listed on Rated Honest: 2026

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About wemax.com

wemax.com (wemax.com) has 650 customer reviews on Rated Honest, with an average rating of 3.5 out of 5.

Website: wemax.com
Category: Audio & Visual
Listed on Rated Honest: 2026

John W.

Posted Oct 7, 2023

This company is a Chinese scam company

This company is a Chinese scam company. Epison exposed their fraud of selling projectors with false lumen disclosures. I had bought a screen from them they delivered damaged, tried to get me to accept a gift card for $50, then $150, then tried to get me to pay shipping ($200) to send the damaged non confirming good la they sent me back to them, then tried to make me haul the large box that doesn’t fit into a car to a us post office, then sent me the wrong the label, then finally they paid for ups to pick up the damaged goods after I disputed the charges with. Me credit card company. Once they received the damaged goods they refused to refund me and instead told me to continue the dispute with my credit card company. They also lied to my credit company and said I signed for the damaged package, which was easily disproven by then FedEx tracking. I won the dispute and my money was taken back from them by my American credit card company! I wasted about a month and half in returning what they tried to scam me on. They are a Chinese fraud with a subsidiary in New York that is shell. Buyer beware. news.epson .com news/wemax-projector-brightness-lawsuit Edit 11-2-23 - the October 12 response to my review contains lies. No replacement parts were ever sent. The forced me to maintain a dispute with my credit card company to get a refund, from my credit card company (which also took the money back from Wemax). There appear to be many exceptional reviews here that in my opinion are not real reviews. This company is set up to scam you. Buyer beware!

Response from wemax.com· Oct 13, 2023

We appreciate you taking the time to share your concerns regarding your recent purchase. We would like to clarify the situation and address the points you've raised to ensure a complete and accurate understanding of the matter. Firstly, we sincerely apologize for the inconvenience caused by the initial package being delivered in a damaged condition. Our team took immediate action by providing a return shipping label, allowing you to send the damaged package back to us for a replacement. Upon your request for replacement accessories, we promptly provided them to assist in resolving the issue. We understand that you encountered challenges during this process, including difficulties in returning the package due to its size. We apologize for any inconvenience caused during the return process. Regarding the dispute initiated via Stripe, we assure you that we take such matters seriously and strive to address them in a fair and transparent manner. We are committed to upholding ethical business practices and ensuring customer satisfaction. Our intention has always been to resolve any concerns you may have had. We regret if there was any misunderstanding or miscommunication during this process. Our company values its customers and their trust, and we are continually working to improve our processes to prevent similar situations in the future. If you have any further questions or concerns, we encourage you to reach out to us directly, and we will be more than happy to assist you. We value your feedback and are committed to resolving any outstanding issues to your satisfaction. Thank you for bringing this matter to our attention, and we appreciate your understanding.