Excellent
132 reviews
WellReceivedHonesty, pricing, process and quality scores appear once 5 customers have rated them.
WellReceived provides 24/7 medical reception services to medical professionals. With our range of services, healthcare practices can offer patients professional and compassionate call handling around the clock. From after-hours coverage to booking appointments, WellReceived ensures each caller receives the attention they deserve, freeing up medical professionals to spend more time with their patients.
WellReceived (wellreceived.com) has 132 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 124 reviews with 5 stars · Clear filters
Maryam H.
Posted
Mehak is very attentive & professional! Really enjoy working with with her.:)
Response from WellReceived· Aug 30, 2025
Thank you so much for this stellar review! We appreciate your feedback and partnership.
customer
Posted
It is so nice to have someone else answer the phone and it is easy to get HIPAA compliant messages through the app or the portal.
Response from WellReceived· Aug 21, 2025
Thank you so much for your fantastic review! We are so glad that having our professional team handle your calls and send you HIPAA-compliant messages in our app and in the client portal is a benefit! We appreciate your partnership!
Dr. Kristen M.
Posted
The customer service here is fantastic. Each person goes above and beyond to make sure our experience is positive and to solve any issues.
Response from WellReceived· May 23, 2025
Thank you for the wonderful feedback, Dr. Markwith! We're thrilled to hear that our team has made a positive impact and is meeting your expectations. We're always here to help!
Jeff W.
Posted
Joty took the time to make sure we had everything set up correctly. Great service.
Response from WellReceived· May 23, 2025
Jeff, thank you for the great review! We're glad to hear Joty made sure everything was set up properly. We're always here to provide top-notch service!
NC
Posted
Hassan was very detailed and professional. He was outstanding from beginning to end. Since the first call he was so informative, very intelligent, handled everything with care. Goes above and beyond!
Response from WellReceived· Mar 30, 2025
Thank you so much for taking the time to share your outstanding experience!
David F.
Posted
Hassan answered all my questions. He knows his stuff. He walked me systematically through the onboarding process and explained everything clearly and succinctly.
Response from WellReceived· Mar 20, 2025
We appreciate your feedback, David! Providing a great sales experience is our priority, and we're glad we could meet your expectations!
Chris J.
Posted
Hassan has been terrific to work with. We are very excited to start using this platform and see how it will enhance our business.
Response from WellReceived· Mar 20, 2025
Chris, we’re delighted you had a great sales experience! Our team is always here to provide excellent service.
Ryne L.
Posted
Hassan was great to work with and made sure we got set up with the exact service we needed. He was clear, diligent and patient while helping us find precise solutions to make our practice better and more accommodating to clients and staff. Thank you!
Response from WellReceived· Mar 20, 2025
Thank you, Ryne! We're thrilled you had a great sales experience. Our team is always here to make the process smooth and enjoyable!
