Barbara
Posted
The mask delivery was timely
The mask delivery was timely. Unfortunately I have not used one as yet.
Response from WellBefore· Mar 6, 2025
Thank you for your feedback! We're glad the delivery was timely.

Excellent
9,926 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 529 reviews with 4 stars · Clear filters
Barbara
Posted
The mask delivery was timely. Unfortunately I have not used one as yet.
Response from WellBefore· Mar 6, 2025
Thank you for your feedback! We're glad the delivery was timely.
Elizabeth
Posted
Good quality. Decent color choices (don't need a ton, this is great)
Response from WellBefore· Mar 5, 2025
Thank you! We're glad you appreciate the quality and color selection, Elizabeth.
Anonymous
Posted
Great masks but not the best fit for me. I most likely will change my next order in a few months to different colors to give to my sister. I hope you get the masks back with no adjustment. Thank you!
Response from WellBefore· Mar 5, 2025
Thanks for sharing your experience with us! We are sorry to hear about the stock issue you have experienced. Please do not hesitate to contact us through any of our available channels: email, live sms, live chat, or over the phone. We are always happy to help and provide further information on our product's availability!
Jo
Posted
Pleased with purchase however, getting a good deal required auto delivery and buying large quantities even though my order was large, that I didn't mind, I would prefer if you just gave good deals without auto delivery
Response from WellBefore· Mar 5, 2025
Thanks for sharing your experience with us, Jo! Please do not hesitate to contact us through any of our available channels: email, live sms, live chat, or over the phone. We are always happy to help and provide assistance.
Paul B.
Posted
They make a good product at a reasonable price, and delivered it promptly.
Response from WellBefore· Mar 1, 2025
Thank you for your feedback Paul! We're always happy to be here for you.
James B.
Posted
+ Great selection of quality masks - Too many overlays on webpage makes it harder to order. - Confusing due to heavy handed pushing subscription delivery for everything.
Response from WellBefore· Mar 1, 2025
Thank you for your review James! We apologize for any inconvenience you’ve experienced with our website and subscription options. Your input is valuable, and we’ll make sure it’s heard as we work to improve. If you have any further suggestions or need any help, feel free to reach out to us. We’re available seven days a week, 7 AM to 12 AM CST, through LiveChat, LiveSMS, Call, or email! Stay safe.
Jeanne M.
Posted
I called the A# on the back of my card with questions. The service rep answered my questions and was helpful in determining the next step for me to take.
Response from WellBefore· Feb 5, 2025
Thank you for taking the time to share your experience, J! We’re so glad to hear that our service representative was able to answer your questions and guide you toward the next steps. Providing helpful and clear support is always our goal, and it’s wonderful to know we met your expectations. If you have any further questions or need assistance in the future, don’t hesitate to reach out, we’re always here to help! Best regards,
Mandy F.
Posted
I appreciate the subscription service since quality masks have been hard to find around my area. However, many of the masks I ordered have some fuzz or similar material that tickles my face and makes it difficult to keep wearing them. I am still using them because there aren't many other options, but I hope the manufacturer will address this issue.
Response from WellBefore· Jan 17, 2025
Thanks for sharing your experience with us, Mandy! We are sorry to hear about the inconvenience experienced with your order. Please, do not hesitate to contact us through any of our available channels: email, live sms, live chats, or over the phone. We are always happy to help!