weissratings.comReviews of weissratings.com

Kevin Conde from Weiss Ratings responded promptly to my call for support. He was very professional, knowledgeable & patient since English isn't my first language. The information provided, was very helpful. Well done Kevin (::) - Thank you.

Knowledgable helpful representative.

Weiss Ratings provides excellent personal support

Vendor meets Refund Guarantee: Kevin C. spent 20+ min. reassuring me that he would assist in fulfilling the Guaranteed Refund policy, in spite of my skepticism and the previous day's disappointment with their "Call-OverFlow Rep.

i was having log in credential recognition problems preventing access to website and access to special reports i was assisted by Allen who calmly took contol of my frustration and walked me through the process to establish a new password, i had already failed that process once--I know it's not rocket science what but when they won't let you look at what you've typed into the data entry space you don't know that you've already made a typographical error. In the end with Allen's patience and instruction I got through the process, set up a new password, and finally got access to the reports which I wanted to use for some reinvestment decisions I am making, I have to say the commentary by Sean Broderick is first class. It's consistent with what some other people are saying but the way he says it and the examples he uses are terrific So I think this is a great example of really high-quality customer service and the issue of password recognition is not the most difficult problem in the world; but when you're having it it's a threshhold problem , Allan took control got me through the process,stayed on the line until success was achieved and I was pointed in the right direction again with immediate access to the website whenever I want it. My thanks and kind regards to Allan and-to the whole Weiss Ratings team.

It was easy to make a cancellation and courteously handled.

What makes this company? Well, that's a great question I have to say. It's the individual that I spoke with his name is Alan. I didn't catch his last name, but I have never met a more professional, more courteous individual of such caliber. He is truly outstanding and honest. Individual who treats you the way that you'd like to be treated. Weiss ratings is a company that stands behind its product. Its success should be hallowed. If you're looking for a rating agency, someone to stand behind their information and give you accurate, complete and professional and reliable Ratings then you need WeissRratings. Don't forget to ask her, Alan... Alan, thank you for your time and your courtesy. It was a pleasure dealing with you today. All my best young man on your endeavors and your future career.

I was a bit confused regarding my memberships and Allen was able to clarify all the different subscription I signed up for. He also guided me through the company's website where I was able to locate the entire library of reports I was looking for. He made my search so much easier and I am now able to make an intelligent decision regarding a new subscription I am considering. Thank you for your great insight...