Great
730 reviews
weissratings.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
In Business Since 1971, Weiss Ratings empowers millions of investors with ratings, research and newsletters that provide the highest accuracy, the best safety and the most profitable investment guidance.Each day of the year, we issue over 52,000 newly updated ratings, including investment ratings on nearly all U.S.-listed stocks, mutual funds and ETFs; safety ratings on nearly all U.S. banks, credit unions and insurance companies; plus cryptocurrency ratings on most actively traded digital assets.Based on this vast array of ratings and research, our newsletters guide subscribers to investments and strategies with the goal of preserving and growing their wealth with confidence.
weissratings.com (weissratings.com) has 730 customer reviews on Rated Honest, with an average rating of 4.2 out of 5.
Showing 562 reviews with 5 stars · Clear filters
Debbie
Posted
I appreciated my call with Ida today. My credit card wouldn't go through initially. I did my part to OK it, and then Ida put my card through again without a hitch. She was courteous at all times, professional, and didn't keep me on the phone long. Thank you IDA!
Ralph L.
Posted
The rep from Weiss Ratings I just spoke with was very helpful in resolving a previous issue. I'm satisfied with the outcome, and I do think that Chris Coney is a talented analyst.
Response from weissratings.com· Oct 13, 2023
Hi Ralph, I apologize that your experience has been less than stellar. When it comes to our member care, we try to avoid duplication so that our members are not receiving multiple communications from different reps. Since Sean has been the main rep responding to your inquiries, he has been the responder to maintain uniform. Within Weiss Ratings we aim to keep our responses times within 2 business days, admittedly we missed the mark with your first email, receiving a response in 4 business days, the remaining communication has fallen within our window of support being provided for access and clarification with your last email on the 9th after hours being sent in on the difference for the 2 price points, which thankfully has been addressed here for the price differences and offers. Reviews and BBB Complaints are handled by a different department so they have a different structure in timed responses. As a courtesy due to your experience, I'd be happy to provide a full refund of the Defi Masterclass, and the annual maintenance fee for your Safe Money Report membership if you wish to cancel the services you currently have based on this experience, as well as the email address on file has been updated to ensure that the only emails received are those matched to your paid services, and not additional offers that we offer. Please let me know how you wish to proceed for a resolution. - Best Regards, Weiss Ratings Team
C. J.
Posted
SPOT ON: Absolutely professional and perfect!!!
Gary
Posted
Very informative!
Vic
Posted
The Representative
Sheldon
Posted
Attentive response to my request. I asked about cancelling a paid service and was instantly offered a pro rated refund. Very cordial quick response. Kevin was very helpful and confirmed the cancellation with an email.
G.. von B.
Posted
This Weiss rep answered all my questions quickly and efficiently and sent me what will help me further. No nonsense.
Norm M.
Posted
This experience has been very stressful for me. Allan made me feel comfortable and aare that if I have any issues, he will be there to help me through them. Thank youj very much Allen
