Average
377 reviews
Wefunder, Inc.Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wefunder is the largest stock market for retail investors to invest in 'private' startups. We created this industry in 2012. Then we lobbied 9 years for regulatory reform. We petitioned Congress & shaped law. Invited to watch Obama sign the JOBS Act.We’re a Public Benefit Corporation with a goal to fund 20,000 more founders by 2029. In all 50 states. From all backgrounds. From coffee shops to supersonic planes. Backed by the people who believe in them. We help anyone invest in what they believe in – to vote with their dollars on what our society should fund. Together, we help more scrappy, hungry risk-takers take their shot to move our world in a better direction.Our vision is to be the pre-NASDAQ stock market. We want to make it normal for every high-growth startup to raise from their customers and fans in a "Community Round." Startups will be able to raise up to $150M in a primary offering from the public... but legally, they remain private companies. Secondary trades happen once every 9-18 months in a "long term stock market" that lines up with traditional VC raises. Companies get the upside of fans investing and liquidity, but without public company restrictions or quarterly earnings pressure.
Wefunder, Inc. (wefunder.com) has 377 customer reviews on Rated Honest, with an average rating of 3.3 out of 5.
Showing 31 reviews with 2 stars · Clear filters
Claessens E.
Posted
Way for payment for European based investors is not optimised
Response from Wefunder, Inc.· Feb 7, 2023
Hey Claessens, Thanks for reviewing us. We are working out the kinks, but should have all of this ironed out very soon for our European investors. Sorry for the inconvenience that you have had. If you need anything, please email me at [email protected]. Merc Head of Investor Success Wefunder, Inc.
Annie
Posted
Solicitation regarding other companies by your company after I had chosen to support a company was unwanted and disliked.
Response from Wefunder, Inc.· Feb 3, 2023
Hi Ann, Thanks for reaching out. You received our weekly newsletter that features new companies, companies closing, and webinars available to investors. You reached out about not wanting the newsletter and I unsubscribed you from that. I'm sorry that you felt that experience was two-star worthy. If you need anything else, you can contact me at [email protected]. Merc Head of Investor Success Wefunder, Inc.
customer
Posted
The adjustment of one's investment position was not doable and unclear. Having the capacity to conduct separate transactions would have been more straightforward. Addendum to reply from Wefunder - The service provided to adjust/edit my initial investment position was fine and satisfactory. That was not my issue. The issue is that it should not have had to go through personal intervention. The platform should be clear enough without the need for intervention. Not to compare companies, but Netcapital permits separate transactions for transparency of investments and associated fees.
Response from Wefunder, Inc.· Feb 2, 2023
Hi Al, Thanks for reviewing us. I'm sorry you felt my service was two-stars worthy. You can actually edit your investment on your end, I just was trying to be helpful and did it for you. If you need my assistance still or want to provide more feedback, you can reach me at [email protected]. UPDATE: I have passed along your feedback to our product team. However, for now, if you want to edit an investment on your end without talking to us, you can. You just go to your portfolio and click edit investment. Merc Head of Investor Success Wefunder, Inc.
JUAN F. H.
Posted
All I have receive since I send my money is an Email thanking me for it. I don`t enough information about what you do with my money.
Response from Wefunder, Inc.· Jan 24, 2023
Hi Juan, Thanks for reaching out. I'm not sure I understand your review here - please feel free to reach out to me at [email protected]. You emailed us on January 16 at 11:20AM and I responded back to you on January 16 at 2:38PM letting you know that your investment was confirmed. You can see all of your reservations and investments in your investor dashboard by visiting www.wefunder.com/portfolio. Here, you will be able to see the status and payment information for all of your investments, and download your contracts if applicable. UPDATE: We would really love for you to update your review, including star rating, to more accurately reflect your experience. Appreciate your consideration. https://support.trustpilot.com/hc/en-us/articles/201839063-Edit-or-delete-your-review Merc Head of Investor Success Wefunder, Inc.
cyank
Posted
Wefunder is fine. Just don't like Securitize doesn't accept credit card purchases. Not happy with that.
Response from Wefunder, Inc.· Jan 2, 2023
Hi Chris, Thanks for reviewing us. We are sad that you feel your experience has been 2-stars worthy. If you need assistance more than I already provided, please let me know. You can always reach me at [email protected]. We hope you will feel inclined to rate us higher in the future - let us know how we can help you. EDIT: Now that you have been taken care of and cleared up, would love for you edit your review if you see fit to better represent your experience. https://support.trustpilot.com/hc/en-us/articles/201839063-Edit-or-delete-your-review Merc Head of Investor Success Wefunder, Inc.
Charles H.
Posted
Wefunder does not recognize that its success is based on two external forces: its clients (the companies selling stock) and its customers (the stock buyers). If it does not facilitate the customers, it will fail its clients, and ultimately whither on the vine. Your system for bringing customers aboard is a failure. It is not customer friendly. You ask for stupid things like a cell phone number when the customer has only a land line, and thereby prevent opening an account with you. You do not have a special welcoming page exclusively for possible account seekers. And then the journey through your programs is not well planned or presented. In short, fire your web page designer and hire some kids and have them design a welcome page.
Response from Wefunder, Inc.· Dec 9, 2022
Hi Charles, Thanks for reviewing us. I'm sorry that you haven't had a great experience with us so far. I have passed along your feedback to our product team. If you need anything further, please reach out to me at [email protected]. Merc Head of Investor Success Wefunder, Inc.
CHIP
Posted
comunications poor. have no history about a purchase made months ago
Response from Wefunder, Inc.· Dec 6, 2022
Hi Chip, Thanks for reviewing us. I'm sorry to hear that your experience was 2-star worthy. I can see that you recently have been in communication with Sergey about your investment in Next Bolt. I can see that you have a confirmed investment with Next Bolt and one that was canceled. The one that was canceled was due to no funds. Feel free to email me at [email protected] and we can look into this more if you believe that you sent the funds for the second investment that was canceled. Merc Head of Investor Success Wefunder, Inc.
Kevin B.
Posted
The identity verification didn't work! I submitted the requested BD and SSN 3x, and got a confirming message each time: "we've received your submission . . . . . ." but the red flag on my dashboard didn't disappear. It's still there - although one of your CS reps reported that he's manually approved my identity verification and the flag is supposed to disappear 'within a day' Otherwise it was a good experience - like your UI and presentation of Equity Multiple info
Response from Wefunder, Inc.· Nov 17, 2022
Hi Kevin, Thanks for reviewing us. I'm sorry to hear that you felt your experience so far has been only two stars. We obviously are striving to make it a five star experience. I can see that on the back end, your identity has been approved. We are going to monitor and see if the alert disappears by tomorrow. We are sorry for the confusion and we are working to have this fixed for the future to make it less cumbersome for investors. Please feel free to reach out to me at [email protected] to discuss how we can improve your experience and view of our platform. EDIT: Now that you have been taken care of and cleared up, would love for you edit your review if you see fit to better represent your experience. https://support.trustpilot.com/hc/en-us/articles/201839063-Edit-or-delete-your-review Merc Head of Investor Success Wefunder, Inc.
