Montgomery WardReviews of wards.com

It is no wonder montgomery wards has such bad reviews. They have switched shipping carrier to pitney bowes. Absolutely horrible!! It takes in excess of 2 weeks to receive an order. Extremely poor timing, considering the high amount they are charging for shipping. It is unacceptable. I do not recommend purchasing from them, especially if are ordering things for Christmas. More than likely the orders will not make before Christmas! I am not happy with this service!

I was pre-approved for $400 credit line I called and put my order in I was told it be here on 11-19-20 when I check my order status online it said not shipped yet i called thw lady i spoke with said we couldn't pre-approve you we have to have 1/2 down i ask how did it go from one person telling me my order will be here on 11-19 to we need 1/2 down i also asked is this a real company ahe said yes mam y i said then y am i hearing a big dog barking really loud and she just hung up on me

These people are horrible. They gave me credit for 250 I paid it off then they sent me a catalog for 400 and when I placed an order they would not give me any credit and I have paid with no issues this company suck's and if I were you don't buy from them. They have no honor as far as I am concerned they are liers.

LESS than one frigging star is what you deserve. I paid much more than the $25 required. $100 - 200 at a time. Then Covid almost got me, a payment was late (?), you complain to the credit bureau, knocked my credit score a little too low to get my house. I get HOT, use your ignorant worker to screw up entering my routing & bank account in, resulting in non payment. You don't INFORM me of the problem until TWO-months later. I DON'T even want to talk to ANY of you crooks. You're NOT getting anymore business HERE.

I sincerely wished I had read these reviews before I placed my Christmas order for my Grandkids. I was double billed and just realized that I paid $52.00 for tax, and shipping and handling on a $197.00 purchase. I spoke to a representative who assured me my $249.78 would be refunded in 24 hours. That was 4 days ago. The reason I ordered from this company was they once (back in the day) were an upright and trustworthy institution. I don't know what happened, but, I will not be recommending this company AND their catalog will be immediately thrown in the trash!!!

For the second time Montgomery Ward has allowed someone to open a fraudulent account with my name and address. I found out when a bill was sent to me.The first time I went through all the protocols with reporting this fraud to the credit bureaus, calling Montgomery Ward numerous times—putting in fraud alerts, etc., however, they are STILL allowing this criminal activity to happen.

I will be so happy to get this account paid for. They are the most unprofessional and rudest customer service ever. I'm never late. In August customer service was suppose to delete my old one and add a new card. I give them my new debit card #. For the last 2 months I thought I was making a payment online with it being rejected due to customer service. Now I've been charged an extra 10.00 late fee. I will never do business with this or ginny's again. Worse customer service ever!!!!!!!

PLEASE DON'T WASTE YOUR TIME OR MONEY WITH THIS COMPANY!!! The customer service is past unprofessional and rude, they have no regards to their customer feelings and will refer to you as other races and sexes, which bottomline is RACISM at it's finest!!! They will take money out of unauthorized accounts sad to say and will demand that they are in the right. I was told to wait 3 to 5 business day for the theft refund and now being told another 2 weeks for a check refund. Unacceptable and refuse to do business with a company that should've closed in the 80's when the stores did. DON'T WASTE YOUR TIME WITH THESE SCAM ARTIST!!!