WalkinpetsReviews of walkinpets.com

I had two dogs one wheels ...one still is with us I got help over the phone ...but could have been told to go and see an animal chiropractor to make the chair right . Witch I did .

My dog passed away right after the purchase so he only used it a handful of times. But it was a good product. I do wish some of the additional items I bought came with the cart. It's just good business because the dogs need them anyway. I think there may be ways to make it a bit sturdier as well. But overall, I was impressed with it.

I ordered my wheelchair on August 25th. It's now September 11th. No confirmation email. No responses to any emails I sent. No answer to phone calls. No return of voicemail. My dog is struggling so much and this seemed to be the best wheelchair. This is horrendous. I can't even attempt to get my money back if I wanted to it seems. I just want the wheelchair or someone to tell me its being shipped ASAP. Edit 9/12/24 : I changed the rating from a 1 star to a 4 star. A customer rep from Walkin Pets stating that their phone lines and emails are still not working and the social media team reached out internally to get my order processed and shipped. I'm so grateful that I'm finally getting the wheelchair for my 14 yr old pup. More updates to come after the wheelchair arrives.

Walking Warrior Harness is superior quality and fits the cart perfectly!

I tried to order online myself and ended up ordering the wrong harness. When I chatted with customer service they helped me to return the harness and get the correct one ordered.

Strong and very supportive It does need the fitted padding upgraded .. its a bit awkward to put on as the straps fasten on the inside of her leg. They could do with a left and right option.. After a few problems help was received.. many thanks

Efficiency in making sure we have a proper fit for our dog.

Good product.Works good. A little confusing on assembly.