voomisupply.comReviews of voomisupply.com

Do not do business with this company. They have a poor refund policy and the small refund you get back take weeks! I was told when I ordered a part that I would be fully refunded - but that didnt happen! Stay clear of this company!

Terrible Experience – Avoid VOOMI SUPPLY at All Costs! I ordered a part for my AC unit from VOOMI SUPPLY and was told via email that it would be delayed by 3 days. I waited patiently, but the part still didn’t arrive. When I checked the tracking status, it just said: “The delivery date will be provided as soon as possible.” Seriously? It’s extremely hot, and we’ve been stuck without AC. This kind of poor communication and service is unacceptable. When will the part actually arrive? No updates, no help — just silence. This company clearly doesn’t care about its customers. I just want to say: NEVER ORDER FROM VOOMI SUPPLY. They do not respect your time, your comfort, or your trust.

They are not serious with their delivery

Dealing with come supply has been a sore experience. The site is absolutely misleading and deceptive. I ordered a square D QO MAIN LUG electrical panel, upon receiving it, I unpacked it, first thing that hit me was a missing access door. I immediately called their customer support but the person who took my call wasn’t able to find the product on his screen, mind you that I provided him my order number. He said that he is going to escalate it and get back to me right away. Next day I received an email saying that the access door is sold separately! Such ridicules claim. In all my years of purchasing electrical supplies and specifically electrical panels, electrical panels included the access door period. Out of curiosity I contacted voomi’s customer support to get a quote for the access door. Once again the person who answered my call had no idea what electrical panels were and same with the access door. Once again, I was told that they will get back to me. Next day, I received an email with a link to access panel door, under 2 listed pictures it read out of stock. I scrolled down only to see 2 more pictures. One I could visually see that wasn’t a match but the other one maybe, but the asking price was 360 dollars and some change, given the panel itself was $85.00, so I clicked on PDF file to see the specs but the file was corrupted. So I followed up with an email inquiring the item’s specifications but no one bothered to respond. In all this, my motivation was to give my business to an independent merchant instead of chain stores. At the end, I end up going to home depot and got exactly the same product and the package contained the access door plus the fact that it was few dollars cheaper. In sum, those people haven’t got it together and I am surprised that they are still in business. Too bad that in the star rating, there isn’t any option for minus or negative star👎

I am HVAC/Refrigeration contractor. I do on-line orders for my business (parts/materials/equipment) every day from a dozen of suppliers. Had very unlucky experience with my orders from Voomi Supply. Out of 5 order.. 1 order got cancelled a week later because the item “wasn’t in stock”.. The web page says it’s in stock, However, it was ~$23 and now it’s ~$270.. 2 orders out of 5.. wrong items were send. Actually, I still didn’t receive the order #5.. So, I don’t know if it’s going to be a hit or a miss. Long story short, I wouldn’t recommend purchasing parts/materials for your business. Too much of headache with returns/refunds. It takes your time to call them, to package and to bring the wrong item to UPS… There are at least a dozen of other on-line suppliers that are doing WAY-WAY better job,

I’ve been trying to get their W9 for weeks now and they choose to ignore my messages.

I was sent a furnace control board, upon opening the box the board was in an opened envelope which i emailed them notification as it arrived on Saturday. The HVAC tech said it should be sealed. I told him try it anyway it's cold in the house. Part was wrong or bad now they tell me 8-10 weeks to replace part or refund my money. Terrible customer service only people you can talk to are answering service in another country.

Run from these liars ,you call them and tell you it is in stock, After they charge you credit card , they send a tracing number to a package that was never shipped , when you call them out on it they just give you the runaround ,