Average
53 reviews
Von RicheHonesty, pricing, process and quality scores appear once 5 customers have rated them.
At Von Riche, we believe that every gift should tell a story. Specializing in high-quality gifting jewelry, we offer pieces that are thoughtfully crafted and uniquely personalized with custom engravings. Whether it’s a token of love, friendship, or celebration, our jewelry is designed to create lasting memories and make every moment special. At Von Riche, we turn heartfelt sentiments into timeless treasures.
Von Riche (vonriche.com) has 53 customer reviews on Rated Honest, with an average rating of 3.5 out of 5.
Showing 31 reviews with 5 stars · Clear filters
Monika
Posted
Professional communication and great customer support.
Response from Von Riche· Oct 16, 2026
Hi Monika, Thank you for your feedback! We're happy our support team could help, and we look forward to seeing you again. Warm regards, Your Von Riche Team
Julie
Posted
Very impressed with correspondence and quick response to my request for alteration to inscription. Beautiful product...received in timely fashion
Response from Von Riche· Oct 16, 2026
Hi Julie, Thank you so much! We're glad we could update the inscription for you and that your piece arrived on time. Enjoy it! Warmly, Your Von Riche Team
James W.
Posted
First, I screwed up the delivery address and needed to correct it once id noticed my mistake. I provided a new delivery address and they acknowledged the change immediately. Product arrived earlier than expected since I waited too long to order. Arrived 1 day before valentines day. Awesome job. Wife loved it!! Thanks Jim
Response from Von Riche· Oct 16, 2026
Hi Jim, Thanks for the great review! We're glad we could update the address in time and that the gift arrived before Valentine's Day. So happy your wife loved it! Best regards, Your Von Riche Team
Rochelle
Posted
The bracelet is beautiful. My son absolutely loved it. I loved it. The precious moment with my son giving it to him was a beautiful shared moment. Customer interaction was fast response with a following question. Extremely helpful and grateful. Thank you
Response from Von Riche· Oct 16, 2026
Hi Rochelle, Thank you for sharing such a beautiful moment with us! We're so happy you and your son both love the bracelet, and that our team could help along the way. Warmly, Your Von Riche Team
lisa
Posted
Great product! My son loved his bracelet.
Response from Von Riche· Oct 16, 2026
Hi Lisa, Thank you! We're so happy your son loved his bracelet. Warmly, Your Von Riche Team
Doreen T.
Posted
Wonderful Customer service! It took a few weeks to get my order, understandably because I did have engraving added to it. Once received it is a wonderful bracelet for my grandson! I love everything about it. I was a bit puzzled by how to open the clasp to put the bracelet on and off so I emailed Von Riche. Much to my surprise they emailed me right back with instructions on how to do this. It was a very simple fix and I really appreciated the promptness. I will definitely order from this company again! The bracelets are unique and made very well.
Response from Von Riche· Oct 16, 2026
Hi Doreen, Thank you for this wonderful review! We're so glad your grandson loves his bracelet and that we could help with the clasp right away. We look forward to your next order! Warmly, Your Von Riche Team
VICTOR G.
Posted
I don’t usually order items online, but my experience with this company truly deserves to be shared. When my order arrived, one of the stones had come loose, likely due to the carrier mishandling the delicate package. I reached out to Vonriche, and they immediately exceeded my expectations. Their response was prompt, kind, and incredibly professional, and it was clear they genuinely care about their customers. I am truly grateful for the outstanding service I received and wouldn’t hesitate to recommend them to anyone. I look forward to purchasing gifts from them again in the future.
Response from Von Riche· Jan 9, 2026
Thank you so much for sharing your experience! 💙 We're sorry to hear one of the stones came loose during shipping, but we're so glad our team was able to make it right for you. Customer care is at the heart of what we do, and it means the world to hear that came through. We truly appreciate your kind words and look forward to helping you find the perfect gift again soon! - The Von Riche Team
