VM InnovationsReviews of vminnovations.com

This business is a complete scam. Stay away from doing any business with them. Just look at there plummeting eBay rating. And many other dissatisfied customers across other platforms. If you see them as a seller steer clear or you are likely to be scammed as well.

PRAY YOU DON'T HAVE TO RETURN AN ITEM!! I purchased an EV Charger for about $600, and upon returning the goods (unused and in original packing), was charged over $300 in restocking fees! I was told that "the order appeared to show signs of use or wasn’t in new condition", when, in fact, all I did after opening the package was remove the components to determine that the charger was the wrong charger for me, and then returned the charger in its original packing. I had asked that someone give me a call to discuss, and despite assurance that someone would call me within 48 hours, I received no call. Based on my own experience and their incredibly negative review history (see Trustpilot), I can only assume that making it difficult for customers to get their money back is part of Spreetail’s business model. BEWARE! FOLLOW-UP: I did finally receive a refund, but only after filing a complaint with the Better Business Bureau (which followed a conversation with one of Spreetail's customer service reps telling me that there was nothing that they could do). I thank Spreetail for the return of my money, but it shouldn't have been that difficult.

Third time still not a charm. I ordered a 110 gallon Keter storage box. First attempt wrong size. I agreed to drive it to the UPS store for prompt return. Second attempt, box damaged sticker noting like new. I purchased a new item. Was told they would ship a new item and to discard the second attempt. Third attempt, same sticker, was frustrated and assembled anyway. Lid warped. Contacted Spreetail. They said to take it apart, find an appropriate box to put it in and ship it back. I got rid of the box already, and told them that is too much work. They also offered a 25% refund if I keep it. Still waiting on that. Like many here .... frustrated. Not sure how Amazon still allows them to be on the site. I have reported a complaint to Amazon to have them removed.

I ordered a set of dumbbells from Macy's via Spreetail. This was the worse experience that I've ever had with an online order. I placed the order on February 1, 2025. I received a partial order 4 days later and never received the remainder of the order. I called Macy's about the order and Macy's told me it was a Spreetail issue and Spreetail blamed Macy's. I was caught in the middle. It took 30 days to finally get my money back. I would never order any product sold as a 3rd party from Spreetail. The customer service was horrible.

I ordered a product from Spreetail through Amazon Prime that didn’t work for my application. In order for me to return, I have to “self dispatch” which means I have to find my own way to return the product to Spreetail (at my own cost). This is the first time that this has happened to me. I have started a list of companies to avoid and Spreetail is the 1st on the list.

This company sold me a used kayak stating it was new. The description stated the box had been opened but the product was new. This was a total lie. The kayak was VERY VERY used. There was a boat permit still attached, and the paddles and fin are significantly scraped up from multiple uses. They are nearly unusable. It is NOT acceptable to sell a kayak in this condition without making it very clear it is used and nowhere near new. It was used MANY times and was extremely damaged. I contacted the company with these concerns, and they refused to rectify the situation, and refused a refund or replacement. This company didn’t even check to see if this returned kayak was sellable or still operable. They just resold it without looking. Had anyone checked, they would see this kayak is in terrible condition and should never have been resold. I plan to report their poor consumer practices on Trustpilot and other sites as this company does bad business, and they do not care at all about providing quality customer service when they fail to provide a quality product. Shame on SPREETAIL for selling any products in this condition.

Never order from them.Before pressing may be aware you may be unhappy if the product doesn't work out.LEARNED LESSON!!!! THESE FOLKS charged me over $ 30 for a restocking fee of some thing I never used or assembled .So how u gonna say it's missing item a d not in the condition you sent it.Im totally unhappy & want ever use their services no matter how nice the item is.There not worth my coins

Buyer beware!!!! I ordered stools, color was off. Returned them, they supplied return shipping label for UPS. I then received a bill from UPS. I contacted spreetail about the issue and they said they would only refund shipping cost if it was sent back FedEx. Never mentioned that part. Very deceptive company They responded that Amazon would refund my money and I had already tried that route. Both are saying the other is responsible. But I have never had to pay for a return from Amazon. Spreetail sent the return label, they should take the responsibility