Average
827 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
VividRacing offers Quality Performance Auto Accessories and Auto Parts. Fast shipping and huge discounts off retail.
Vivid Racing (vividracing.com) has 827 customer reviews on Rated Honest, with an average rating of 3.6 out of 5.
Showing 242 reviews with 1 star · Clear filters
Nick W.
Posted
I declined the delivery and the package retuned to the seller within 45 days! This the profiting model used by this middle man, you are going to be charged by 15% "restocking fee" whether products you buy are bad or not!
Fernando A.
Posted
Vivid Racing is not a trusted company. an order that was placed in January, got lost and found at the end March because it was returned to sender do to being sent to the wrong address triggered a restocking fee and I’m still waiting for the part
Claus Z.
Posted
Not the best experience with this company, ordered a GTR exhaust for 3950 USD (after the shipping cost was quoted by one the sales guys). Paid on the 31st of January 2023 and I heard nothing for weeks. The exhaust was supposed to be in stock, but weeks went by, couldn't get hold of the person in charge and the support told me they were waiting for the supplier. On the 6th of March, they returned and told me the shipping quote was wrong and the shipping cost was much higher. The order was canceled, and now a new waiting time occurred. They haven't even returned the money yet, not 16 days after they told me it was canceled. Wondering if I will ever have my money back. Would never deal with this company, and won't recommend anyone to do so.
David
Posted
Horrible after sales support/customer service. Take your $ and run type of business. Would not recommend using them!!! Always go straight to the mfg if you can. Learned this the hard way!!! Asked for an email to help with issue. Sent email and ghosted me again...never heard back!
Response from Vivid Racing· Mar 1, 2023
Hello David, I'd like an opportunity to discuss your experience. Please email me direct at [email protected] with your order number.
wykei J.
Posted
I ordered a air filter for cold air intake on feb 8 ,2023 I got a email saying my order is being processed as weeks go by I never received a shipping email for my order to be shipped out it’s now pushing March and still no contact from vivid racing and I try calling and no one answers
Response from Vivid Racing· Feb 23, 2023
Hello Wykei. I am having our team look into your order and we will follow up. Our apologies for the delay.
Jim
Posted
I ordered a windshield for my 1968 GTO, Vivid charged my credit card, sent a confirmation and I was to receive it in 4-5 days. I scheduled with my installer, then 3 days later my order was cancelled by Vivid because their cost on it went up. They refused to honor the price they sold it for which I feel is bad business. I would not do business with or recommend them again.
Bill S.
Posted
I ordered a camshaft kit for a ford 300 6cyl. Theu sent me parts for a v8 which i can not use.they will not call u back at all.i have givin all info they need for a return but no responce ! I would not order anything from this company. Terrible customer service. I may have to get a lawyer to get my money back
DARBY
Posted
Don't order from these guys! Total scammers..placed an order for a set of wheels. Got an email saying they are on backorder for over 30days so I cancelled the order. Still haven't been refunded my money.
