Vitality Extracts Essential OilsReviews of vitalityextracts.com

Horrible customer service. One item in my order was broken (sharp glass present) along with oil covering everything else. Contacted them via email the same day - they asked me to send pics. I did. No response. Probably will throw everything away - I don't put stuff on my skin that has such poor quality assurance, and customer service. Scary.

If I could give zero stars I would. Placed an order on 12/13. Still have not received it. Emailed to no avail, tried to online chat to no avail and sat on the phone with it just ringing forever. So now I'm just screwed over and wasted money on something that was a Christmas present which is clearly now past.

doesn't smell like Frankincense companies like this use people and its wrong Essential oils are so healing and they are ruining the experience the bottle doesn't even say country of origin which is important seriously how do they look at themselves in the mirror?

Do NOT ever order from them. They are scammers! They took my money and never shipped my item. Customer service is terrible, they act like never heard or seen my paid order. I repeat they are scammers!!!

Stay clear!! Communication is zer0. They respond to questions with automated messages. Shipping is by turtle, if you get it at all. Product is average to poor.

Do NOT order from this company! I was a new customer. Ordered lavender oil . Did not like the smell. Two bottles unopened the other used once. No problem . I returned item for refund. They said they do not issue refunds. They’ll give a store credit. I explained I was unhappy & didn’t wish to purchase anything else. That’s their policy they said. So I chose a bracelet which I wasn’t really wanting, within the price range including shipping for my issued credit . They want to charge me shipping & handling & leave me with a balance unused $10 . They try to get every cent out of you they can .

Once I received my Frankincense order I immediately noticed it didn't smell or feel right. I clearly do not have the means to test its purity or quality, but I will never order from this company again. This does not seem to be pure Frankincense as advertised or indicated on the bottle.

I highly doubt this is actual frankincense essential oil as I have been using it for years and this is the wrong consistency and smell. I emailed customer service and they brushed me off. I wrote a negative review for the frankincense on their website and they neglected to publish it. Seems like they only publish positive reviews. Rip off.