Bad
288 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With VitalChek, easily order your government-issued vital records online including birth certificates, marriage records, death records and divorce records.
VitalChek (vitalcheck.com) has 288 customer reviews on Rated Honest, with an average rating of 1.1 out of 5.
Showing 270 reviews with 1 star · Clear filters
Tim B.
Posted
I would give a negative rating if I could. Twice I called them. No one ever answered, I was on hold for 47 minutes and 56 minutes respectively. Emailed them multiple times. I have no idea how or why this company exists.
Kilgore
Posted
A totally corrupted fraud of a company. Not to be trusted!!! They will rob you...you will get nothing!
Trenton G.
Posted
Ordered a death certificate and payed $20 extra for 1 day shipping and here I am 5 days after them shipping my order and I still havnt recieved it. I contact customer service and get no reply. I think I just got scammed.
Brent M.
Posted
Terrible service! Do not answer any questions and make the process as difficult as possible. Stay away!
Crystal P.
Posted
Money laundering. Never fails to get lost somewhere between vital check and the state. Either guarantee the service or offer refunds. I’m done losing $50 time and again being forced to use 3rd party services like this. Our government should not be outsourced!! I will drive the 500 miles at our current $1M/G fuel costs before trying this again.
samjo k C.
Posted
this site is a load of shit I've been waiting 4+ days (2 business days) and they still haven't reviewed my documents. I haven't been able to find the customer service hours anywhere so I can't find the time to contact someone because they're never there. if you can avoid using vitalchek please do.
J D.
Posted
Terrible. The customer service wasn't at all helpful or good. They didn't help with anything and the fees were very high. Living on a fixed income it's hard to afford much, and they wanted me to jump through about 50 different hoops for one minor error, on THEIR part. You're better off using the actual office instead of this business.
Reed K.
Posted
They say about 14 days now it's going on over a month still can't renew my license got hired at tesla now im loosing my job because they communicated only after 4 emails I sent them and just said the city is running behind no time line nothing to calm my nerves. So basically would be easier to fly there and get it but no valid ID so can't fly or drive there
