Average
568 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
VIP OUTLET was established to provide consumers the opportunity to benefit from amazing deals on: new, over-stocked, open-box, and refurbished products from the nations largest retailers and manufacturers. Retailers and manufacturers provide product...
VIP Outlet (vipoutlet.com) has 568 customer reviews on Rated Honest, with an average rating of 3.0 out of 5.
Showing 257 reviews with 5 stars · Clear filters
Conio I.
Posted
good service
Response from VIP Outlet· Apr 2, 2023
Hi there, Thank you so much for taking the time to leave us a 5-star rating. It’s much appreciated! I hope we’ll stay in touch and get to work together again in the future. Best Regards, VIPOUTLET Customer Support
S. C.
Posted
I had been looking for a Fitbit Inspire 2 for my wife. She's not tech-savvy, so I didn't want to spend alot of money - (what if she doesn't like it?). I came across VIP outlet selling refurbished fitbits. Many different prices, and grades. I decided on a Grade A black Fitbit Inspire 2 for just $35.00. That includes shipping. The shipping was fast through FedEx. The packaging was not original, but very well done - no pieces sliding around. On the outside of the packaging, I saw that it was a Grade B. OH, OH! But when I opened it up, the device was PERFECT! Brand new bands, no scratches on the face, just PERFECT! I downloaded the Fitbit App on my wife's iPhone. I plugged in the charging cable that came with it, and started charging. I used the App to sync the device to the phone. It worked flawlessly. I went on youtube to find out how to use the fitbit, and got all the info I needed. My wife now uses it occasionally when she goes walking, and likes it. It's simple, because I switched the watch face to one that has all the info she needs on it - steps, distance, calories and heart rate. I am very pleased with my purchase and this company is highly recommended!
Response from VIP Outlet· Feb 23, 2023
Hello, Thank you for a very well-rounded and thorough review. We know it takes time and we appreciate your effort! We're glad you had a good experience and hope to see you again soon. Best Regards, VIPOUTLET Customer Support
Jessica M.
Posted
Prompt service. Accurate product
Response from VIP Outlet· Jan 6, 2023
Hi Jessica, Thank you for your kind feedback, your words are very much appreciated. Best Regards, VIPOUTLET Customer Support
Cave P.
Posted
I haven't gotten it yet, but apparently on Walmart sometimes products are already opened and I'm also scared that one of the things I've ordered is fake. How do I know that you are not scamming me?
Response from VIP Outlet· Dec 29, 2022
Hello, Thank you so much for taking the time to give us your feedback! Please reach out to us directly at 888-792-7372 or email us at [email protected] at your earliest convenience Best Regards, VIPOUTLET Customer Support
Deborah
Posted
Such a great site with lots of great prices. Shipping is fast too! Thank you VIP!!
Response from VIP Outlet· Dec 17, 2022
Hi Deborah, Hello, Thank you for your kind feedback, your words are very much appreciated. Best Regards, VIPOUTLET Customer Support
Daniel S.
Posted
Fast shipping great product
Response from VIP Outlet· Dec 17, 2022
Hi Daniel, Thank you so much for your review, We know it takes time and we appreciate your effort! We’re glad you had a good experience and hope to see you again soon. Best Regards, VIPOUTLET Customer Support
Tom P.
Posted
I bought a Hoover Elite vacuum cleaner from VIP Outlet for ~$30 less than the next lowest price. The order was missing the screw that connects the handle to the base. I contacted VIP Outlet customer service and they Fed-Ex'd me a new screw. Outstanding customer service!!
Response from VIP Outlet· Dec 17, 2022
Hi Tom, Thank you so much for taking the time to leave us a 5-star rating. It’s much appreciated! I hope we’ll stay in touch and get to work together again in the future. Many Thanks, VIPOUTLET Customer Support
Joe B.
Posted
I was able to get a PS5 console for about the normal sale price instead of the Scalper price 3x higher. it's refurbished but works great. I've only had one problem out of 60 items bought and it was actually on my part. I messed up my delivery address.
Response from VIP Outlet· Dec 11, 2022
Hi there, Thank you so much for your feedback, we are really glad that you had a five stars experience. Many Thanks, VIPOUTLET Customer Support
