Ambit Energy: VIP Concierge Team Reviews | Read Customer Reviews of vipenergyservice.com

Ambit Energy: VIP Concierge Team Reviews | Read Customer Reviews of vipenergyservice.com

Ambit Energy: VIP Concierge Team reviews

Showing 39 reviews with 1 star · Clear filters

Nuyelfi A.
Posted Oct 28, 2024
No utilicen este servicio de luz
No utilicen este servicio de luz, de verdad que sus cargos son demasiados elevados, aparte de los batíos ellos agregan algo q se llama centerpoint q varias cada mes ni siquiera es fijo, que es carísimo y no entiendo en base a que cobran eso! Dice q mientras más alta llegue tu factura más te sube de precio ese centerpoint, una locura, realmente no lo recomiendo!
Response from Ambit Energy: VIP Concierge Team· Oct 29, 2024
I sure wish there was something we could do about those Centerpoint charges but there is not I'm sorry Nuyelfi but I would be happy to review your bill and see if there is anything we can do to bring your bill cost down, maybe a new plan would help depending on your usage, if you could email me [email protected] and I'd be happy to check.
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Luis jose Añez C.
Posted Oct 28, 2024
Cargos muy elevados
Cargos muy elevados, solos vivimos 2 personas y casi nunca usamos la energía y los cargos son de 300$, así fue por 2 meses .. es absurdo sus facturas.. por eso tome la decisión de cambiarme de compañía.. no los recomiendo ni que me pagaran
Response from Ambit Energy: VIP Concierge Team· Oct 29, 2024
Luis I'm so sorry to hear this but would love to see if I can help your situation if you could email me [email protected] and I'd be happy to see if there was some sort of mistake on your bill.
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Adaugo O.
Posted Oct 6, 2024
Horrible their charge is unreasonable…
Horrible their charge is unreasonable too high l was not using electricity and yet they kept charging me
Response from Ambit Energy: VIP Concierge Team· Oct 7, 2024
Adaugo I'm sorry to hear that, something must be off there. Could you please email a copy of your bill to [email protected] so that I can see what's going on.
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Rosaura C.
Posted Aug 31, 2024
Eso una 💩 me vino la factura…
Eso una 💩 me vino la factura anterior por 360 cuando según tengo un plan gratis de 9pm a 6am que tanto hace ese plan si me vino la luz por 525$ es demasiado cuando solo estoy yo con mi bebé y yo salgo ah trabajar que clase de compañía es esta lo que viven en robando a la gente como si uno ganara mucho aquí para dejarle todo el sueldo ah ellos
Response from Ambit Energy: VIP Concierge Team· Sep 6, 2024
Rosaura, very sorry for this experience, I would love to analyze your bill to see what's going on. Something doesn't seem right. At the very least it seems that free nights plan may not be the right fit. Please email us a copy of that bill so we can help you figure out what is going on... send to [email protected] please!
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Carolina S.
Posted Aug 12, 2024
Today
Today, we were overcharged for a plant that wasn't there last year. Also, we had no power for a week due to a hurricane, and they deducted -69 cents. But they charged $220 more for a program I just learned about. BILL IS OUTRAGEOUS!
Response from Ambit Energy: VIP Concierge Team· Sep 6, 2024
Carolina, very sorry for this experience, I would love to analyze your bill to see what's going on. Something doesn't seem right. Please email us a copy of that bill so we can help you figure out what is going on... send to [email protected] please!
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Oscar P.
Posted Jul 23, 2024
Por faboe despidan a Nair Grajales
Por faboe despidan a Nair Grajales Que desastre de persona Me enviaron el Módem de ATT me lo roban en el locker y nadie se responsabiliza ni da la cara
Response from Ambit Energy: VIP Concierge Team· Jul 24, 2024
Nos disculpamos por las molestias que experimentó con la entrega incorrecta de su módem de AT&T. Nos alegra saber que AT&T le está enviando un reemplazo. Si aún necesita asistencia, por favor llámeme directamente al 972-480-6895 o al servicio de atención al cliente de AT&T al 800-331-0500. We apologize for the inconvenience you experienced with the misdelivery of your AT&T modem. We're glad to learn that AT&T is sending you a replacement. If you still need assistance, please call me directly at 972-480-6895 or AT&T customer support at 800-331-0500.
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Tara F.
Posted May 31, 2024
I Live In TEMPLE TEXAS
I Live In TEMPLE TEXAS! TORNADO CANE THROUGH 5/22/24…TOOK ONCORE 5 DAYS TO GET IT BACK ON! NOW NOW IT IS FRIDAY THE 31st…A VERY SMALL STORM CAME THROUGH AND I WORK FROM HOME AND GUESS WHAT!!! NO EFFING ELECTRICITY AND IT WAS A SLIGHT STORM! IT IS STARTING TO AFFECT MY CAREER MY JOB! I SWEAR IF THIS DOES NOT GET FIXED PERMANENTLY IN THE 76502 are Code of TEMPLE TEXAS I WILL NOT ONLY FILE A FORMAL COMPLAINT WITH THE COMPANY BUT I WILL GO TO THE CITY COUNCIL! SERIOUSLY WHAT WOULD YOU DO IF YOU WERE IN MY POSITION?
Response from Ambit Energy: VIP Concierge Team· Jun 3, 2024
Tara, I'm so sorry to hear that. As I'm sure you are already aware, Oncor is the company that maintains the grid in your area, no matter who your electricity plan is through. If there was anything we could do to speed up your service activation after this outage we would.
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beatriz R.
Posted Apr 5, 2024
Pésimo ese servicio Me dieron una…
Pésimo ese servicio Me dieron una tarifa y después salí pagando las más alta y vivo sola en una apartamento chico me están cobrando como si viviera en una casa 😡
Response from Ambit Energy: VIP Concierge Team· Apr 15, 2024
Beatriz, no puedo encontrarte en nuestro sistema, así que no estoy seguro de en qué plan estás o si nuestro equipo fue quien te inscribió, pero estaré encantado de ayudarte a conseguir un mejor plan o ayudarte en cualquier forma que pueda, por favor. Envíame una copia de tu factura a [email protected] y haré todo lo posible para solucionarlo. Beatriz I can't find you in our system so I'm not sure what plan you are on or if our team was the one who enrolled you but happy to help get you on a better plan or help in any way I can please shoot me a copy of your bill to [email protected] and I'll do everything I can to make it right!
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