Excellent
662 reviews
Ambit Energy: VIP Concierge TeamHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Ambit EnergyWho are we?Ambit Energy delivers same day electricity service for residential and commercial customers in all deregulated areas of Texas. With a wide range of energy plans delivering the best rates, plans and clean energy, Ambit Energy has a solution for everyone. Choosing an Energy Provider:Choosing an electricity company does not have to be confusing. We pride ourselves on honest, upfront and transparent Ambit Energy rate quotes. Whether you’re looking for a stable fixed-rate plan or the freedom of a variable-rate plan, Ambit Energy has an option that suits your lifestyle. Give us a call to find out why over a million customers have already chosen Ambit Energy as their energy supplier. Customized Solutions:Every home and business has unique energy needs. We work to first understand your specific situation and usage pattern. Then we match you up with the best Ambit Energy plan for maximum benefit. We’ll guide you through selecting the most suitable energy plan, ensuring that you benefit from both our competitive rates and Ambit Energy’s exceptional service. Business & Commerical:Businesses, large and small, can rely on Ambit Energy for plans that align with their commercial energy needs. From fixed-rate plans offering budget certainty to flexible rate plans that adapt to market changes, Ambit Energy has the perfect solution for your business and commercial energy needs.
Ambit Energy: VIP Concierge Team (vipenergyservice.com) has 662 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 586 reviews with 5 stars · Clear filters
Jami M.
Posted
Marco was absolutely the best! Best customer service, super helpful and very nice!
Response from Ambit Energy: VIP Concierge Team· Oct 16, 2025
Thanks a ton for the awesome review, Jami! Marco’s going to love hearing this. We’re so glad he made your experience smooth and enjoyable!
Debra R.
Posted
They were very prompt courteous not rude and did not take more than about 10 minutes they were prompt
Response from Ambit Energy: VIP Concierge Team· Oct 16, 2025
We truly appreciate your feedback, Debra. It’s great to know our team’s promptness and professionalism made a strong impression. Your satisfaction is our top priority!
Nevaeh M.
Posted
My experience went well and very smooth. My agent was kind and made sure he broke down everything correctly. I was extremely impressed finding out how fast our service would start.
Response from Ambit Energy: VIP Concierge Team· Oct 16, 2025
Thank you so much for your kind words Nevaeh! We're thrilled to hear your experience was smooth and that your agent took great care in explaining everything. Speed and clarity are what we strive for, so glad we delivered!
Bryan O.
Posted
Very Good , thank you
Response from Ambit Energy: VIP Concierge Team· Oct 16, 2025
Thank you so much, Bryan! We're glad you had a very good experience. Looking forward to assisting you again soon! Welcome to Ambit!
Jackson T.
Posted
What made my experience great was that my consultant Josue was str8 forward and helpful with all my questions and given my questions on solar he answered all of them best experience ever
Response from Ambit Energy: VIP Concierge Team· Oct 10, 2025
Thank you so much for sharing your experience, Jackkson! We're thrilled to hear that Josue’s straightforward approach and thorough support made such a strong impression. Solar questions can be complex, and it’s great to know he addressed each one with clarity and care. We’ll be sure to pass along your kind words, he’ll be glad to know he helped make it your best experience ever!
Amanda M.
Posted
Marco was amazing on the call. He took the time to explain my energy savings with a 1 to 1 buy back program. I switch my services over immediately and he handled everything with care.
Response from Ambit Energy: VIP Concierge Team· Oct 6, 2025
Thanks so much for sharing this, Amanda! We’re thrilled to hear Marco made your switch seamless and informative. His care and clarity around the 1-to-1 buyback program truly make a difference. Welcome aboard, we’re excited to help you maximize those energy savings!
Jason
Posted
Ease of the website use with shopping or comparing rates everything was explained and if there was confusion it was quickly cleared up fast response and service
Response from Ambit Energy: VIP Concierge Team· Oct 8, 2025
Thanks so much for the feedback, Jason! We’re glad the site made shopping and comparing rates smooth and stress-free. Clear info and quick support are exactly what we aim for, happy we could help! It’s a pleasure to have you with us. Welcome to Ambit Energy.
Pat C.
Posted
They responded immediately, within 15 minutes of call, electricity was established at two properties. Scheduled work was not affected! They opened before 08:30 so I did not have to call back. Sign up time was shorter than sign up time with cellular phone 20 minutes! Ease of signing up was unbelieveable. Thank you so much fo coming to my rescue when I needed help.
Response from Ambit Energy: VIP Concierge Team· Oct 8, 2025
We’re so glad we could step in right when you needed it, Pat! Setting up electricity at two properties in under 20 minutes is exactly the kind of fast, reliable service we strive for. Thanks for trusting us to keep your schedule running smoothly! Welcome to Ambit!
