Excellent
662 reviews
Ambit Energy: VIP Concierge TeamHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Ambit EnergyWho are we?Ambit Energy delivers same day electricity service for residential and commercial customers in all deregulated areas of Texas. With a wide range of energy plans delivering the best rates, plans and clean energy, Ambit Energy has a solution for everyone. Choosing an Energy Provider:Choosing an electricity company does not have to be confusing. We pride ourselves on honest, upfront and transparent Ambit Energy rate quotes. Whether you’re looking for a stable fixed-rate plan or the freedom of a variable-rate plan, Ambit Energy has an option that suits your lifestyle. Give us a call to find out why over a million customers have already chosen Ambit Energy as their energy supplier. Customized Solutions:Every home and business has unique energy needs. We work to first understand your specific situation and usage pattern. Then we match you up with the best Ambit Energy plan for maximum benefit. We’ll guide you through selecting the most suitable energy plan, ensuring that you benefit from both our competitive rates and Ambit Energy’s exceptional service. Business & Commerical:Businesses, large and small, can rely on Ambit Energy for plans that align with their commercial energy needs. From fixed-rate plans offering budget certainty to flexible rate plans that adapt to market changes, Ambit Energy has the perfect solution for your business and commercial energy needs.
Ambit Energy: VIP Concierge Team (vipenergyservice.com) has 662 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 28 reviews with 4 stars · Clear filters
Byron Pineda M.
Posted
Muy buen servicing
Response from Ambit Energy: VIP Concierge Team· Dec 18, 2025
¡Muchas gracias por tu comentario Byron! Nos alegra saber que quedaste satisfecho con nuestro servicio. Tu confianza nos motiva a seguir mejorando cada día y a ofrecerte siempre la mejor atención.
Cheri E.
Posted
Marco was very helpful. Ambit seems to be very customer oriented.
Response from Ambit Energy: VIP Concierge Team· Nov 18, 2025
Thanks for the kind words, Cheri! We’re so glad Marco made a great impression. It’s our goal to keep things simple, helpful, and all about you, welcome to Ambit!
Carol Stafford C.
Posted
Always room for improvement but very helpful customer service person
Response from Ambit Energy: VIP Concierge Team· Nov 6, 2025
Thank you so much for sharing your experience Carol! We're glad our customer service team was able to help and we hear you on the importance of continuous improvement. At Ambit, we’re always evolving to serve you better. Welcome aboard, we’re thrilled to have you with us!
Responsabilidad
Posted
Muy buena y atentos ,super rapido
Response from Ambit Energy: VIP Concierge Team· Nov 1, 2025
Gracias por tu reseña tan positiva 💫Nos alegra saber que tu experiencia fue “muy buena y super rápida” y que nuestro equipo estuvo atento a tus necesidades. ¡Bienvenida a Ambit! Estamos encantados de tenerte con nosotros y esperamos seguir superando tus expectativas.
Reginald M.
Posted
Naim fid a great job explaining the plan. I gave 4 stars because O think my overage should offset all of the charges including the delivery charges if it is available
Response from Ambit Energy: VIP Concierge Team· Sep 15, 2025
Thank you for your feedback, Reginald! We're glad to hear Naim did a great job explaining the plan. We appreciate your note about the overage and understand your perspective regarding delivery charges. We'll be sure to pass this along to the team for review. Thanks again for sharing your experience!
Adrien G.
Posted
I was able to get my electric switched over with out any hassle
Response from Ambit Energy: VIP Concierge Team· Aug 29, 2025
We’re so glad to hear your electric service was switched over without any hassle, Adrien! At Ambit, we strive to make every step simple and stress-free—and it’s wonderful to know that your experience reflected that. Welcome to Ambit! We’re proud to have dedicated agents like Marco, and even prouder to have customers like you.
George V.
Posted
The agent was nice and solved the issue fast and also I received good response/support from the customer care
Response from Ambit Energy: VIP Concierge Team· May 12, 2025
Ambit Energy is super thankful to have such amazing reps to provide great customer care, thanks for sharing George!
Danielle R.
Posted
They responded pretty quickly and were able to get our electricity started just in time.
Response from Ambit Energy: VIP Concierge Team· Mar 20, 2025
Glad to hear we could help you get your Ambit Energy setup in time for your move in! Thanks for sharing Danielle!
