Excellent
662 reviews
Ambit Energy: VIP Concierge TeamHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Ambit EnergyWho are we?Ambit Energy delivers same day electricity service for residential and commercial customers in all deregulated areas of Texas. With a wide range of energy plans delivering the best rates, plans and clean energy, Ambit Energy has a solution for everyone. Choosing an Energy Provider:Choosing an electricity company does not have to be confusing. We pride ourselves on honest, upfront and transparent Ambit Energy rate quotes. Whether you’re looking for a stable fixed-rate plan or the freedom of a variable-rate plan, Ambit Energy has an option that suits your lifestyle. Give us a call to find out why over a million customers have already chosen Ambit Energy as their energy supplier. Customized Solutions:Every home and business has unique energy needs. We work to first understand your specific situation and usage pattern. Then we match you up with the best Ambit Energy plan for maximum benefit. We’ll guide you through selecting the most suitable energy plan, ensuring that you benefit from both our competitive rates and Ambit Energy’s exceptional service. Business & Commerical:Businesses, large and small, can rely on Ambit Energy for plans that align with their commercial energy needs. From fixed-rate plans offering budget certainty to flexible rate plans that adapt to market changes, Ambit Energy has the perfect solution for your business and commercial energy needs.
Ambit Energy: VIP Concierge Team (vipenergyservice.com) has 662 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 586 reviews with 5 stars · Clear filters
Rudolph R.
Posted
Service was exceptional.
Response from Ambit Energy: VIP Concierge Team· Mar 23, 2026
Thank you, Rudolph, for your wonderful feedback! We’re thrilled to know that you found our service exceptional. Delivering outstanding experiences is always our goal, and your kind words inspire us to keep raising the bar. We truly value your support and look forward to serving you again.
Tina W.
Posted
The process of setting up my electricity plan was amazingly quick and customer service was so helpful and gave me a call that everything was set up for me and I never had any other electricity company to give me a courtesy call. Thanks Ambit
Response from Ambit Energy: VIP Concierge Team· Mar 21, 2026
Thank you for the wonderful feedback, Tina! We’re happy to hear that your setup was fast and that our customer service team was able to assist you every step of the way. Providing a personal courtesy call is one of the ways we try to go above and beyond. Thanks for choosing Ambit!
Krysta l S.
Posted
Great service
Response from Ambit Energy: VIP Concierge Team· Mar 17, 2026
Thank you so much for your feedback, Krysta! We’re really glad to hear you had a great experience with our service. Your support means a lot, and we’re always here whenever you need assistance.
Sophie M.
Posted
Excellent customer service.
Response from Ambit Energy: VIP Concierge Team· Mar 17, 2026
Sophie, thank you so much for your kind words! We’re truly glad to hear you had an excellent customer service experience. It’s always our goal to make everything smooth and stress‑free for you. We appreciate you taking the time to share your feedback and we’re here anytime you need support.
Christian
Posted
Christa was very kind and patient with me. I really appreciate her!
Response from Ambit Energy: VIP Concierge Team· Mar 12, 2026
Christian, thank you so much for sharing this! We’re really glad to hear Christa was kind and patient with you, she’ll be so happy to know you appreciated her. We’re always here to make things easy and supportive for you.
Tracy W.
Posted
Ambit Energy,got the job done right away,I am very pleased with this company.
Response from Ambit Energy: VIP Concierge Team· Mar 4, 2026
Thank you so much for sharing your experience, Tracy! We’re thrilled to hear that Ambit Energy was able to get the job done right away and that you’re pleased with our service. Your satisfaction means a lot to us, and we look forward to continuing to serve you.
Kelly N.
Posted
Excelente todo
Response from Ambit Energy: VIP Concierge Team· Mar 2, 2026
Gracias, Kelly. Nos alegra muchísimo saber que todo salió excelente para ti. Apreciamos tu confianza y aquí estamos para ayudarte siempre que lo necesites.
Javon W.
Posted
Paid my bill got a disconnect notice same month
Response from Ambit Energy: VIP Concierge Team· Mar 2, 2026
Thank you so much for the 5‑star rating Javon, we truly appreciate it. I’m sorry you still received a disconnect notice after paying your bill. Sometimes the system sends automated notices before the payment update fully syncs, and we understand how frustrating that can be. Thanks again for your feedback and for giving us a great rating despite the inconvenience.
