Excellent
318 reviews
VIOFOHonesty, pricing, process and quality scores appear once 5 customers have rated them.
VIOFO was built on a simple belief: a dash cam should feel like part of the car—not a bulky gadget—and it should stay reliable, delivering clear evidence when it matters most. At a time when the market was filled with bulky designs, unreliable batteries, and poor video quality, we stepped in to solve the problems others ignored. We moved beyond intrusive suction cups to create compact, discreet dash cams that blend seamlessly into your vehicle. We were among the first to introduce supercapacitor-based models, replacing traditional batteries for greater reliability and safety in extreme heat. And by continuously integrating advanced Sony sensors and HDR technology, we ensure drivers capture clear, dependable footage—day or night.
VIOFO (viofo.com) has 318 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 290 reviews with 5 stars · Clear filters
Michel
Posted
The dashcam worked great for about a year but then it stopped working. I contacted the company's support, and Cassie was very helpful. She walked me through some troubleshooting steps, and when they didn't work she shipped me a new dashcam for free, as well as a mount, despite being out of warranty. She was very responsive and the process and very smooth, and the new dashcam works great!
Bogdan F.
Posted
The customer support was prompt and fast in fixing the issue that i had. The discussion was over email with exact and clear instructions each time. I have a Viofo 119 mini dash cam which i like a lot. It s small, good material quality and it has vocal commands that help me control it without taking my hands off the car wheel.
Samuil D.
Posted
I have VIOFO A229 Plus dash camera. During Car Accident, some prats were missing. I did call to customer support and got missing parts very quickly - next day. Very satisfied.
James K.
Posted
Great service staff fully understand their customers concerns and provide a great resolution to assist their customers.
Gilles
Posted
I bought the VIOFO A229 Plus Duo with the Bluetooth button. I spent quite a bit of time comparing video quality between several brands before buying VIOFO dashcam. I am very happy buying direct from the the VIOFO website and I recommend it. Their customer service and support is super responsive.
Hackeklotz
Posted
Das GPS Modul der Viofo A129 Duo ist nach ca. einem Jahr ausgefallen. Das habe ich dem Service von Viofo mitgeteilt. Ich habe die Dashcam in zwei Fahrzeugen, also habe ich dazu zwei GPS Module. Eines davon war wie gesagt nun nicht mehr funktionsfähig, das andere schon. Dazu hatte ich dem Service von Viofo Fotos übermittelt. Es wurde sofort eine Ersatzteillieferung gestartet. So Hatte ich nach 7 Tagen ein neues, funktionfähiges GPS Modul. Das war ein toller Service von Viofo. Danke.
Christopher T.
Posted
Since buying countless thinkware dash cams from the thinkware f770, f790 U1000 what a lode of crap . Now to the viofo company i bought a viofoA139 pro 2CH dash cam what a camerer this is these thinkware, black view they are crap don't work So I'd say to the numptis that write these reviews get viofo my problem now is ive had this canerer since April 2025 viofo support is i will say crap dont care you oaid £315 for blank photos or theres a focusing problem so i wont buy this again saying ive extended the waranty its nothing not worth the trouble
Stéphane B.
Posted
I bought the VIOFO A229 Pro with 3 cameras, the Bluetooth button, a 512GB Viofo SD card, and the parking surveillance kit 5 months ago (which I still haven’t installed, just like the interior camera). I spent quite a bit of time comparing video quality between several brands on YouTube and reading reviews. It’s the only one that offers a 2K rear camera, which is great because in 1080p it’s hard to read license plates. I recommend buying directly from the VIOFO website rather than from Amazon. In Switzerland, I received my order in about 5 days with free shipping. Their customer service is super responsive; they reply faster than the time it takes me to check my emails. A little anecdote: I had swapped the cables by mistake, and they sent me a replacement very quickly. Embarrassingly, it was my fault, but in the end, I paid for the second one and kept it to give to my father. In Switzerland, I don’t see many people with dashcams, even though Swiss law allows them. From my experience, VIOFO is a very reliable company that I highly recommend!
