VeriluxReviews of verilux.com

Great service. Replacement bulb came fast!

I received a replacement lamp which was for one I had purchased that wasn't working quite right. I loved the original lamp, but was concerned about how it was functioning. I contacted Verilux with a question about it and very quickly received a reply. The customer service rep seemed more concerned about how the lamp was functioning than I had been. She said that from my description, it was not working correctly and that she had ordered a replacement and included a shipping label so I could send the defective lamp back. To be clear, there was nothing dangerous about the original, and I continued to use it until the replacement arrived. I am astounded by the fantastic customer service that Verilux provides and I do still LOVE the Smart LED floor lamp. It has both adjustable light color and brightness controls so I can choose daylight and very bright when I need it and warm light tone and dim in the evening when I want to get ready to sleep. It is very stable and the flexible gooseneck allows me to direct the light wherever I need it.

Works great. Got it fast. And now the bulb isn't exposed

Talking to your people I found that they were very polite and professional. Also, it took very little time for it to arrive. Thank you very much.

Prompt delivery after ordering! Easy to assemble and great light for reading!

Good service, quick response. Unexpected positive feedback.

Excellent product and quick service

Great and efficient service Order filled quickly and delivery swift.