Excellent
1,971 reviews
VerihealHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Veriheal is a leading health technology company connecting patients nationwide with licensed medical marijuana doctors. Backed by an experienced team of over 75 experts and a network of more than 400 physicians, we simplify the process of obtaining medical cannabis cards while operating in full compliance with all HIPAA requirements. To ensure patient peace of mind, our company policy guarantees a full refund if a patient does not qualify for treatment.Our mission is to enhance lives worldwide by improving access to alternative medicine through values rooted in respect, collaboration, and quality. As a trusted provider and champion for alternate healing, Veriheal delivers innovative solutions that make a genuine difference. We recognize that the wellness journey extends far beyond just obtaining a card; it is about fostering deep understanding, embracing personal choices, and delivering personalized care. Driven by this purpose, Veriheal remains fully committed to dismantling barriers to medical cannabis access.
Veriheal (veriheal.com) has 1,971 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 45 reviews with 3 stars · Clear filters
Tammy H.
Posted
I have not reciprocated any further information. Am I receiving my card soon? Do I need to do anything else?
Response from Veriheal· Aug 10, 2026
Hi Tammy, we apologize for any confusion regarding the status of your card. You should be receiving it soon! If it has not arrived by this Friday, please give our team a call at 855-452-6224 so we can look into it for you.
customer
Posted
Online registration and payment not available. Had to be done verbally over the phone.
Response from Veriheal· Aug 15, 2026
Hello, thank you for calling this to our attention. We apologize for the inconvenience you experienced with our online registration and payment system. While we're glad our team was able to assist you over the phone, we are actively looking into our online portal to ensure a seamless digital experience moving forward. We appreciate your patience and wish you all the best!
customer
Posted
Was not sure if i had completed the process or not.
Response from Veriheal· Aug 7, 2026
Hello, thank you for your feedback. We apologize that the process was not fully explained to you. To check on your status or if you have any questions, please reach out to us at 855-452-6224. We will be happy to help.
customer
Posted
It appears you guys are still having troubles. I scheduled my appointment back in July for Aug 5. Then the doctor called me the following week in July to discuss my renewal. We did that and he said I was approved. Fine. Then I continue to receive emails regarding my Aug. 5th appointment. I asked the person that sent me the email to look into this for me and got no response. This should be easy and you continue to make this a nightmare unnecessarily.
Response from Veriheal· Aug 7, 2026
Hello, thank you for bringing this to our attention. We apologize for any inconvenience caused by receiving post-appointment emails. We have noted your feedback so we can refine our communications and prevent unnecessary emails in the future.
Karen J K.
Posted
Was surprised when Dr. Crystal Bell called me on phone 20 minutes before appointment. She had difficulty connecting to system? It all worked out, but surprised at timing.
Response from Veriheal· Aug 1, 2026
Hi Karen, we apologize for the issue connecting with our system! It is likely that our doctor called earlier than expected to ensure your appointment wasn't missed due to the glitch. Thank you for sharing this with us; we will investigate the platform errors. Thank you for your patience!
customermichelle G.
Posted
I think a continual patient should be charged less then 120$ for that card especially when on disability
Response from Veriheal· Jul 29, 2026
Hello, thank you for sharing your feedback with us. We completely understand that cost is an important consideration, and we continuously strive to make alternative care as accessible as possible. We truly appreciate you taking the time to share your perspective with our team. Prior to your next renewal, please feel free to reach out to our support team so we can explore available options for you.
Jennifer S.
Posted
Had to call because my prescription didn't show up. But it was corrected quickly and easily. Satisfied.
Response from Veriheal· Jul 28, 2026
Hi Jennifer, thank you for your feedback. We apologize for the delay in receiving your prescription, but we're glad to hear our team was able to resolve it promptly to your satisfaction. Thank you for your support!
customer
Posted
Recertification was easy but the Doctor and I had problems connecting on your platform and had to conduct our visit on the phone.
Response from Veriheal· Jul 20, 2026
Hello, thank you for sharing your experience with us. We would love to hear more about the technical difficulties you faced on our platform so we can address them. Someone from the Veriheal team will reach out shortly to gather more information. We are happy that your recertification went smoothly, and we will continue to improve all processes to ensure the overall experience is as seamless as possible. Thank you for your feedback!
