VelitcampingReviews of velitcamping.com

Velit was super responsive and helpful regarding the challenges we were having with proper installation. Their customer service is honestly unmached in a world of AI bots. It was so refreshing to talk and work with an actual human who was kind, nice, helpful and so knowledgable.

Velit’s technical support is unmatched and their products are simple while being efficient and reliable. I run both their diesel heater and 12 volt AC in my van and had some issues with my heater due to some installation hiccups and the technical support was above and beyond. Stoked to continue my travels with the peace of mind reliable products brings! Absolutely recommend

My Velit 12V roof mounted AC unit is a fabulous piece of kit at a very reasonable price. Customer support is also excellent. I was unclear as to when the unit might arrive but a quick email to support put me in touch with the delivery team who were able to tell me the item had been dispatched. It arrived the next day. The unit was securely packed in an outer plywood crate (I used the plywood to build a new electric set up board and storage tray to sit above my battery bay) with an inner cardboard box with plentiful foam padding. Installation was straightforward and I was able to do it single handedly only enlisting help to lift the unit on top of the van. The instruction suggest fitting the mounting threaded rods to the bottom of the unit prior to placing the unit on the van roof but this would mean maneuvering a very heavy unit with four very spikey rods protruding below across the roof of the van. I did not want to risk the potential damage so installed them afterwards from below. This did mean I was unable to fit the locking nuts but I simply used thread locking compound instead. Once installed, the unit worked perfectly from the first press of the button. My "even better ifs" would be a choice of black or white for the interior surfaces of the unit. I specified a white unit for my white van but the interior control panel and trim are still black which does not go well with the light theme in my van, a heating option as available on some competitor's models and a set of intermediate length threaded rods. I had to fit the longer rods and cut them down which was an awkward and messy job inside the van. However, these are minor niggles. It is a great product that I thoroughly recommend.

Incredible costumer service. Great product !

Website is easy is navigate and the items were easy to purchase. It shipped quickly and arrived packaged really well. Amazing products and good customer service.

After a long wait due to back orders, I final got my Velit heater installed. It works perfectly and is a great addition to my van. Next I would like to install the Velit 3 a/c but will wait until the usual bugs are worked out ….unless Velit would like me to test one And do an extensive review. It is the perfect fit for a van, still having an exhaust fan and an a/c in one package. I use my exhaust fan mostly but when we get these more frequent heat waves an ac is a must since I travel with my dog.

I made multiple calls for help after the purchase. The phone was answered every time, and I was provided help I needed.

Amazing products! Will be using Velit products in the future!