VapeWildReviews of vapewild.com

So i gave vapewild 5 stars some years back and now i'm gonna give them 1 star because of theire decission to leave the EU market, it was a spineless move where they blame it on registration fees that should not be an issue within EU, been looking at this extensivly and neither vapewild nor anyone else can actually find me anything that support theire claim and if it was a registration issue i kinda doubt that anyone in EU would be able to sell E-liquids. Nope i don't recommend Vapewild anymore.

I received a broken SMOK V9 from them. Sent two emails to customer service - no response. Finally called and spoke with Stacy who told me they don't do returns or refunds on products - even if send it to you broken. What a miserable business - stay far away.

Sell out of a Company hiding the real owner RJ Reynolds. If you support the Vape industry, DO NOT support these bums

STILL OUT $40.00!!! I recently started ordering from Vapewild and was very pleased with their speedy service. I also thought the free samples were a nice touch...although I will probably never use any of them. Sorry... but I am die hard tobacco girl. I am really turned off by smoking/vaping something that smells like food.... But anyway.......2 weeks ago I placed an order for my usual juice. It arrived in the knick of time...as I was vaping my last pod full of juice. So I refilled my pod and commenced vaping. 😫😖🤢😠 It tasted AWFUL!!! Exactly what it tasted like...I don't know. But it was NOT good. So I immediately opened the second bottle hoping for better results. 😫😖🤢😠 DITTO! FANTASTIC I was completely out of juice and had 2 brand new bottles of crap. So I got online and connected myself with customer service chat. I explained the situation...hoping they could or would ship out new juice quick, fast and in a hurry. NOPE! NOT EVEN CLOSE! I was asked if I just didn't like the flavor...and what did it taste like? I explained that it was not a FLAVOR issue. I have been smoking this exact brand and "style" for 2 years. A little more back and forth questions and finally I am told a BIG PILE OF CRAP. They told me that they needed to investigate to figure out IF it really tasted bad and why.( I sent them a picture of the the batch and date from the label.) 😲 I really couldn't believe what they were telling me! So I asked them...."So your telling me that I have to WAIT until someone else decides if THEY think it tastes bad...and IF they DO think it does taste bad....then they have to figure out why? And what if that someone else thinks it tastes fine? Or what if they can't figure out WHY it tastes bad? I asked them this...."if you bought something in a store only to get it home and find out it dont work or it tastes bad....do they make you wait until someone else decides if it is bad or its defective before they will either exchange it or refund you your money?" I DOUBT IT!! "But you are going to make me wait for all of that before you are going to rectify this situation?" YES THEY DO!!! So here it is....2 weeks later and NOT A WORD!! NO REFUND!!...NO EXCHANGE!! NOT EVEN A PHONE CALL OR EMAIL UPDATING ME ON THE SITUATION. Clearly I had to come up with another $40.00 for more juice and ordered it from another company. But I have YET to hear a word from Vapewild as to where my money or product is. That IS if they even decide there was something wrong with it! Something tells me I am stuck with 2 bottles of garbage!

I bought a $25 tank from them and additional coils. The tank has never been usable. From the first fill the tank just leaks ejuice out the other end through the vents. After changing 3 coils as suggested by VapeWild support and wasting 3 tanks full of ejuice they refuse to replace the tank. It's brand new ! I contacted the maker GeekVape and their response is that VapeWild is responsible for warranty service. So I have been ripped off for $50 total by VapeWild and they have even gone as far as flagging bad reviews because honesty is not something VapeWild embraces.

I RARLY leave bad reviews for companies. I usually go to the company and work it out. But I'm done. They are no help. The policy is ridiculous and unreasonable. It seems like they just feed you a bunch of b.s to get out of fixing the issue. I purchased an Aegis Solo(early july) for my husband for his birthday from vapewild since a friend had good things to say about the company. I received it in the mail and my husband began to use it. After two days, it would not charge through the USB port. The batteries would drain fairly fast. (It was a newly released mod so I figured it could possibly have some bugs that still needed worked out). VW asked for a video of the issue so I made it and emailed them. I returned it, they tested it themselves (pretty pointless to ask for a video if you need to test it but whatever). They found an issue with it and said they would send another. I told them I didn't want that same kind of mod in fear of the issue happening again. They said their policy doesn't allow returns or exchanges for a different kind and that it was probably just a bad mod, very unlikely it would happen again. Okay, fine. Finally got the replacement in august. As soon as we opened it, we noticed the screen was scratched up. If the mod worked, I could deal with that..But two days later, it started doing the same thing as the first. Emailed, sent another video of the issue, shipped it off so it could be "tested". They couldn't recreate the issue and said I had to pay $6 to have it shipped back. Also, was told the usb was not meant for charging, only for firmware updates. When I corrected that information, they offered to test it again and waived the shipping fee. Again, they couldn't recreate the issue and told me it shouldn't be used when charging through usb. Also, sent me a link to another mod that might work better..from their own site. Um. No thanks. I will get it back and have to spend MORE $ to buy from somewhere that doesn't act like everyone is out to scam them. I have worked on mods with my husband, we have been vaping for 6+ years and have owned many different kinds of vaping equipment. We are not new vapers or ignorant when it comes to hardware specs. The company already fed me false info. How am I supposed to trust that they know what they are doing when "testing" the item when they obviously don't know the products they sell? The birthday present was supposed to be a nice surprise. It's just been a complete headache. ...I'm so done. Congrats. This makes the 5th "bad review" I have left on a page in my life.

The worst customer service vape vendor. Reply to VapeWild’s response: I’ve been a customer for approximately two years with never a complaint or return request and was refused credit for a product that I returned. The item was in their possession after I returned it and they would not issue a credit. I warn any other customer, new or old, to be very careful when ordering products from vapewild. Although defective and returnable item are rare, hence the very limited need for me to do so, I cannot recommend a company that will not support their loyal customers. THIS IS POOR CUSTOMER SERVICE!!! I don’t believe vapewild understands the problem and why I returned the defective item. The set screw in a tank was too short. It extends beyond the tanks threads. Once it passes the threads the set screw cannot back out. Possibly vapewild was able to back the set screw out, maybe they have special or magnetic tools, but I don’t have special tools to remove the screw. When it occurs again, and it will happen again at sometime in the future, I will be unable to remove the screw. I assume that vapewild being able to remove the screw, however that was possible, is why they believe the product to be not defective. However, the simple fact that it could possibly happen again, makes the product defective. It would be rendered inoperable should it happen again when in my possession. AGAIN, THIS IS POOR CUSTOMER SERVICE!!! VapeWild’s inability to appreciate the issue and that their only solution was to force me to keep a product that was inoperable is why I gave my honest 1 star review. It would have been zero if it were possible. For any customer that has had difficulty with inflexible and unfair vendors, you should understand my frustration. Probability is that most people will unlikely have to ever return a product. BUT IF YOU DO.... GOOD LUCK!!!

Terrible customer service. Rude. I am so upset. Wasted $75 and then was blamed for breaking the product when it was a faulty product.