ValabasasReviews of valabasas.com

atrocious customer service. I acknowledge that they say email is the best way to reach them, but it indeed is the only way to reach them, as they ignore their messages. Why have voice messaging available if you simply ignore it?

Small fit. I wear a xl in every thing else but this jacket was a little to snug in xl. I also bought the matching pants to this jacket and another suede color outfit, (5 pieces total), spending $1300 completely supporting them. This Company sent me the wrong items from what I ordered. I reached out to them and they were willing to send me my correct items once I returned the back the wrong ones. I also complained of the 2 jackets being to snug and asked if I could send them back for a bigger size inside of the box with the wrong items that I already had to send back. These petty Mfs told me that that I had to send the exchange items back in a different box and pay for separate shipping and they would only cover the shipping for the wrong items they sent. Just completely petty. After my support and y’all getting my order wrong they wouldn’t even allow me to put my exchange items in the box with the other things that i already had to send them back to the factory. Completely and utterly tacky. I would absolutely never in my life do any kind of business with this company again. I would rather give these items away then to even send them back and have anymore dealings with them. My loss. Trash horrible company will never get my money again

I saw some cargo pants on the website I liked, ordered them, and they were way too big. I immediately return the pants and didn't receive a refund, nor a response back to my email inquiring about it. I then disputed it with my bank and got the refund. After a few weeks the money was taken and given back to valabasas. They said the pants were delivered and not returned. When I reached out, they said I already disputed it with my bank. I then explained that it was returned to them. Crickets after that. 140 dollars stolen essentially. Proceed with caution, hopefully your clothes fit.

Don’t order from this company I wish I could give them negative 0 stars! Cheap and y’all take people ideas

I placed an order on December 9th order. Two of the three items purchased are ripping in the crotch/backside of the pants. At this point it seems the 3rd pair may start to do the same. We have purchased other merchandise and the quality has been perfect. We have now emailed multiple times with 1 acknowledgment email to begin and nothing since. What a SCAM of a company to not do good by their product.

I order a pair of pants from them was delivered to me but somebody stole my package now keep in mind that I also paid the extra 10 dollars for stolen,damaged, lost protection. I reached out to them about the situation they told me to file a police report which I did sent it to them they responded and said that they would reship it. Guess what nerve did I email them because the number listed doesn't work no response after that which is bull. I kept on emailing them to refund my money I haven't heard anything from them in 2 weeks I'm done wasting my time with them never will oder from ever again.

These ppl are a scam. I ordered the Vegan Leather Olive green matching set and some grey stacked jeans in November. The jeans came but no set. After going back and forth with them and later them ignoring my messages and email. I filed a claim with my bank and the State of Tennessee Consumer Complaint Division for fraud for a partial order. About 2 weeks ago, I get a call from Ms. Ibrahim stating she was going to mail the set out to me and would not charge for it because I waited 3 months for it. They later told my bank that they mailed the order out on time and I was charged 400 dollars anyway. Do not deal with these ppl they are dishonest.

I order clothes from this company and one of the items were too big. I sent in a request to exchange and it was approved. I paid for additional shipping to send the item back. I tracked the package and it was delivered on 12/4. I've been emailing, calling and also using the online chat and no one has returned my call or email. Terrible customer service. I don't believe this company all the way legit. Make sure you know the correct sizes