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121 reviews
US Immigration DocumentHonesty, pricing, process and quality scores appear once 5 customers have rated them.
US Immigration Document is a private online service that helps travelers prepare and submit their ESTA (Electronic System for Travel Authorization) applications quickly, accurately, and with real human support at every step.Your information is handled securely and used only to process your application, and our support team is here before, during, and after you apply. If anything isn't right, reach out to us first — we'd much rather make it right than leave you stuck.
US Immigration Document (usimmigrationdocument.org) has 121 customer reviews on Rated Honest, with an average rating of 1.3 out of 5.
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Hali
Posted
Scammers. THEY ARE NOT THE OFFICIAL WEBSITE!! They present as if they’re the official website and charge you exorbitant fees. Was charged $179, but the official website only charges $40!!! Overcharging for the exact same application pretending to be USCIS! DO NOT USE THEM!
Aeny
Posted
I feel so silly for falling for it but this is a scam website. This is the first listing on google when you type in ESTA. They charged me $271 for one esta application. I emailed requesting a refund and asking to withdraw my application. They did not respond to it. They instead sent me an email the next day saying my application was successful. They have all my personal information. I have disputed the charge with the bank and they are now sending me a new card.
Daniel
Posted
es una estafa. se hacen pasar por el sitio oficial para cobrar 3 veces mas. el diseño de la pagina web y el proceso están hechos para plagiar a la pagina web del gobierno. Intente contactar con ellos pocos segundos después de que se hiciera el cargo a mi tarjeta para cancelar el proceso pero no recibí ninguna respuesta, enviaban emails a mi correo pero no contestaban ninguno de los que yo les enviaba es una estafa completa. lo he clasificarlo como cobro fraudulento con mi banco y veremos que pasa
Rodolphe E.
Posted
They did not use my credentials to make ESTA request: wrong location of birtand email. It was approved, it is worthless and I need to submit it again (additional cost)
Jonathan
Posted
This website is misleading, as the others are saying. Top result at google. It should not be legal and google should do something against it. I did not have much time to take care for my ESTA and fell for this company. Don’t use this!
Shirley K.
Posted
Do not use them. The website is misleading and attempts to resemble the official government platform. I made the mistake of making my application through them. My credit card was used fraudulently used immediately after I made payment for my visa and had to be cancelled, another hassle prior to travel. I paid $179 USD which came to $330 NZD. When I come to find the US visa from an offical website is only $40USD which is only $70 NZD so I have paid almost 5 times the amount!!!! You state “Our service fee covers personalized assistance and guidance throughout the application process, which is why the total cost may differ from the government’s application fee.” I have struggled from the get go to get a hold of anyone. I have emailed and no reply - I have called and it says the number is disconnected. It also states you can be contacted 24/7 which is believe is false advertising. Once payment was made via your website, my card was later compromised. I am extremely worried as I have provided you with all my personal details, bank details & photos.
Angelo C.
Posted
Be careful stay away from this site they are 100 % cheaters how could ask 179 usd instead 40usd I could understand 60 usd or even 70usd but 179 usd is much I tried to contact them but with no answer . Please be careful use the official site for make Esta
OLENA
Posted
Ayer solicite 2visados para mi y mi hija a través de esta web, justo proque me salio 1ra y al ser por la noche no preste atencion al mensaje que este sitio no es gobernatal . Es verdad que colores y procedimiento es muy parecido a la web oficial , pero hace unos años yo he pedido el visado en la web oficial de USA y presenti al final que precio era muy elevado y no me ha salido ningun enlace de registro . Compare con el registro de años anteriores y empece sospechar lo peor .Pense que es un fraude. Desde aqui inicie buscar informacion sobre esta web y encontre aqui informacion de otros usuarios como yo. Solicite cancelacion de 2 servicios pagados segun informacion de su web y me respondieron de otra parecida , que no son ellos. Digamos por email que ponen - llega a otra empresa , y eso significa que es una estafa. 18.11.2025- En la pagina de cobro aparece pago de TravelAssist y orden de confirmacion de USImmigrationDocument.org. . Cobran 179 dolares , 154 ,26 en euros. Es una estafa a medias. Te envian datos de registro de la embajada que lo entran ellos. Me he comprobado datos de mi hija y el pasaporte y objetivo de viaje se han puesto bien. Pero mis datos estan puestos mal, se han puesto que voy de transito y no me sirve . Los emails que estaban entradas en la aplicacion eran jamaicac5form_gmail.com, y en otra solicitud dominicanrepublicticket_gmail.com . Esto se puede cambiar teniendo datos de pasaporte etc .Al email que indican envie varios mensajes, pero llega a otra web parecida en nombre , pero no son ellos . Por favor tener cuidado haciendo visados en estos sitios,mejor no hacerlo y verificar la web y que se de la embajada de EEUU . Web: USImmigrationDocument.org es una estafa .Asi que ire investigando. Me llego confirmacion de unos de los visados y de otro nada. Con los datos que me enviaron pude verificar que si que entraron nuestros datos , pagaron visado y cobraron a nosotros 4 veces mas precio de Esta normal. Si pasara algo mas os informare .
