Excellent
532 reviews
Bilt Labs | Custom Orthotic InsolesHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Here are Bilt Labs ( Formerly URthotics.com) we provide premium custom orthotic insoles for individuals, doctors, chiropractors and other specialist nationwide. As a small business located here in the US with over 25 years of custom orthotic experience, we understand the importance of excellent customer service and quality orthotics. Whether you have Plantar Fasciitis, Flat Feet, High Arches or other foot pain, our team is well versed in creating insoles to help improve your foot health. Our orthotics are all medical grade and each pair is overseen by our double board certified Podiatrist and made from the molds of your feet for your specific needs.For any questions feel free to visit:www.biltlabs.com or @ 888-506-7846
Bilt Labs | Custom Orthotic Insoles (urthotics.com) has 532 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
Showing 497 reviews with 5 stars · Clear filters
Courtney T.
Posted
I highly recommend the more sturdy sport, blue fabric, foot bed from Bilt labs. I had great experience with both their Customer Service and their product. This is a small company worth supporting!
Michael V.
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After months of dealing with foot and knee pain I finally decided to get serious. Bilt Labs makes custom orthotic insoles, specifically for your feet ! The entire fitting process is very detailed and easy to follow. I’ve worn mine for almost a month now and regret not getting custom insoles sooner. My knee and foot pain have nearly vanished thanks to my new Bilt Labs insole's.
customer
Posted
Laura in Customer service was excellent. Responded quickly. Let you know throughout each step what was going on with your order and worked to fix any errors.
Rumaldo F.
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The experience of having custom insoles made specifically for my feet, instead of a one size fits all, is the best part about BiltLabs. They offer a guarantee on the quality, and includes free adjustments. The customer service was great, I spoke with Laura, told her my issue and quick response, she took care of the issue quickly and with concern. Im going on a month wearing the insoles, which are very comfortable, I believe i have fully adjusted to the new insoles.
Gayle R.
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Laura has always provided quick expert responses.
Steven S.
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I think this is about the 10th time I'm ordering from these folks. Return business. I have an orthotic for every shoe in the closet, now! These folks are caring. They listen to what I need and they stand behind their products. Amazingly, Laura looked into my file and remembered something about my previous orders that would affect and help my present order. Thank you, Laura. A real throwback to the way things used to be. People who really care. By the way, I’m a real orthotic user and nobody paid me for this review.
Kurt Z.
Posted
Great customer service and excellent product
Lynne M.
Posted
This company stands by its product. I was so excited to receive my insoles, but was unable to wear them I tried and tried, but the foot pain was unbearable. I reached out to the company and Laura (God bless her) asked questions. I have extreme pain in both feet. Plantar fascitus. Spelled wrong, sorry. It is horrific, can't stand for long periods of time or garden, cook etc. She is having new ones made for me and we will try again! I'm truly excited again. I want my life back. What an amazing company and employee! I will be 74 soon and I'm raring to go. Thank you Laura for caring. I will update with progress after I receive them and acclimate my feet to them. Lynne
