UniWigsReviews of uniwigs.com

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4.2

Great

334 reviews

UniWigs4.2Great

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About UniWigs

UniWigs is an all-in one online hair products platform to provide professional hair solutions to support women and men. We empowered thousands of ladies who were suffering from hair loss or seeking for a fashionable and unique hair product. Founded in 2012 and headquartered in California with additional warehouse and factory in Asia. UniWigs is a professional and reliable platform whom you can count on.

UniWigs (uniwigs.com) has 334 customer reviews on Rated Honest, with an average rating of 4.2 out of 5.

Also known as: uniwigs.com
Website: uniwigs.com
Category: Accessories
Listed on Rated Honest: 2026

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About UniWigs

UniWigs (uniwigs.com) has 334 customer reviews on Rated Honest, with an average rating of 4.2 out of 5.

Also known as: uniwigs.com
Website: uniwigs.com
Category: Accessories
Listed on Rated Honest: 2026

Brenda

Posted Jul 6, 2019

UPDATED REVIEW (2024)/Wearing a dead animal on my head

Today I received the 100% human hair Claire Topper in Frosted Ice rooted @20" length from Uniwigs. The color "matches" pretty close. It is AWFUL!!! It's like long shiny waxy fake cheap doll hair for a costume, a horrible costume! I am SO disappointed that I fell for buying this piece of crap from CHINA. $366 USD with a coupon just flushed down my toilet. I watched videos & did research on this product for 3 months!! UGH!! If I position it to be flush with my forehead (silk front) the back of my head sticks out (zero coverage). If I place it back around 3-4 inches it covers everything, but I have 2 do LOTS of prepping my bio hair 2 try & make it "blend". There's no blending anything with cheap waxy shiny fake doll hair. It looks like I'm wearing a dead animal on my head. It's hard to keep from crying thinking about anything involving this piece of CRAP. PLEASE PLEASE PLEASE don't get dooped like me & waste your hard earned money! :( UPDATE: I now own 12 human hair toppers from Uniwigs. They have gorgeous quality, reasonably priced (130% volume) toppers. They have improved a 1000%. Deeper/multi-tonal blonde shades with light rooting are the key changes. The quality of the hair is luscious, silky smooth and they lay (adapt) beautifully to my scalp. They provide beautiful full coverage. My hair has recovered and grown back. I still enjoy wearing them as I now have FIVE MINUTE hair (root touch-ups/highlights/crazy expensive salon visits/prices are no more as the cost of an exquisite topper is equal to ONE salon visit! Lastly, they provide excellent online (email) customer service support. I feel confident, they are a reliable source to purchase from and have sales often that help defer costs. I DID NOT receive any free services, products or discounts for this updated review and spent my own money making my purchases.

Response from UniWigs· May 26, 2021

Dear Brenda, Thank you for sharing your experience with us! We are sorry if the product didn’t meet your expectation and the disappointment you had. Hair toppers may request a lot of works to make them blend with your hair well and perfectly, and we can totally understand how frustrating it must be. If you need any assistance regarding it, please feel free to reach us at [email protected], we are more than happy to help! Best Regards, UniWigs support Xoxo UPDATE: 06/17/2024 Hi Brenda, Thank you for updating your review and sharing your experience with us. Your initial feedback was invaluable as it helped us to improve our products. We’re thrilled to know that our recent improvements have made a significant difference for you. Your satisfaction with the deeper, multi-tonal blonde shades and the enhanced quality of our toppers is exactly what we strive for. It's great to hear that they now provide coverage and blend seamlessly, making your hair routine easier and more enjoyable. We appreciate your kind words about our customer service and are glad to have earned your trust. Thank you for your continued support and for helping others with your detailed review. Sincerely, UniWigs Support

UniWigs reviews

Showing 52 reviews with 1 star · Clear filters

Adella
Posted Dec 28, 2019
There is NO WAY this is human hair
There is NO WAY this is human hair. They charge $649 for a Virgin Remy hair topper and it's obvious after one wash that it's not human hair. It's frizzy, tangled, and very itchy. Extremely disappointed.
Response from UniWigs· May 26, 2021
Hi Adella, Thank you for posting your honest review with us! I am sorry for what you have experienced with your wig. All of the purchases with UniWigs are quality guaranteed. We can assure you that UniWigs human hair products are made of 100% human hair. And frizzy and tangle issue can happen due to constant brushing, coloring, or wearing the wig to sleep or during swimming. If you have any questions regarding caring the hair products, please feel free to let us know! Warm regards, UniWigs support xoxo
J C.
Posted Dec 14, 2019
Scammers
My Bella topper is not human hair, they are scammers, Be aware , don’t buy, please, they delete bad reviews. Thank
Response from UniWigs· Jun 9, 2021
Dear J, We are sorry for the unhappy experience you had with us. Please advise us your order number and more details so we can look into it for you. Please let us know if there is anything we can do for help. UniWigs support Xoxo
Mónika K.
Posted Nov 22, 2019
Very cheap, 100 plastic, nothing natural
I ordered two wigs just recently. Price was moderate, I did not expect the best quality, but what I got is simply terrible. 100% plastic, looks very cheap. You can get this on AliExpress for 8 dollars, Uni’s price was 70 dollars. Do not recommend, save your money.
Response from UniWigs· Jun 9, 2021
Hello Monika, We are sorry to hear that you are unhappy with your UniWgs purchases. We can assure you UniWigs human hair products are made of 100% human remy hair. If you could advise me more details of your order number and product SKU, we will definitely look into it for you. We are happy to help you further if you have any additional questions. Warmly, UniWigs Support Xoxo
Tamika
Posted Nov 15, 2019
Just don't even bother and save your…
Just don't even bother and save your money. The ratings on their web site are filtered. I ordered 2 wigs and neither look anything comparable to what was pictured online. They won't even pass for a costume wig. I'm so disappointed that I wasted $75.
Response from UniWigs· Jun 9, 2021
Hi Tamika, Thank you for sharing your honest review with us! We are sorry for the disappointment you had with those wigs you placed with us. At UniWigs, all of our reviews are posted by our real customers, and it is really a pity if both wigs you placed didn’t meet your expectations. Please kindly be known that there will be a vary color difference between the real products and screen due to different light. You could contact our customer service to return your order for an exchange or a refund if you were not satisfied with your order. If there is anything we can do for help, please let us know! UniWigs support Xoxo
S M.
Posted Nov 1, 2019
Very bad
Very bad. Total scam To get your money. The company is aware of how bad the merchandise that they are selling is. Please do not shop here! Don’t waste your money!
Response from UniWigs· Jun 9, 2021
Dear Beautiful, We are sorry for the disappointment you had with us, Could you please send us an email and advise us more details of the issue you had with your order? We will definitely look into it for you, please feel free to reach us at [email protected] if you have any questions, Best regards, UniWigs support Xoxo
Maria
Posted Oct 7, 2019
I emailed them for an exchange before…
I emailed them for an exchange before my order was shipped out. Emails were sent out several times along with phone calls with no reply. They only replied when i sent in a dispute with my credit card company. I wanted to exchange for a more expensive item, and i was willing to pay. After the lack of reply, they've just lost a customer. Im buying my wig somewhere else.
Response from UniWigs· May 26, 2021
Hi Maria, Thank you for sharing your experience with us! We are sorry for the delay in our response and it is really a big loss if you will not purchase anymore. If there are any ways we can earn back your business, please feel free to let us know and we will ensure you that the problem you had with your previous order will not happen in the future. Warm Regards, UniWigs support Xoxo
Brenda
Posted Jul 6, 2019
UPDATED REVIEW (2024)/Wearing a dead animal on my head
Today I received the 100% human hair Claire Topper in Frosted Ice rooted @20" length from Uniwigs. The color "matches" pretty close. It is AWFUL!!! It's like long shiny waxy fake cheap doll hair for a costume, a horrible costume! I am SO disappointed that I fell for buying this piece of crap from CHINA. $366 USD with a coupon just flushed down my toilet. I watched videos & did research on this product for 3 months!! UGH!! If I position it to be flush with my forehead (silk front) the back of my head sticks out (zero coverage). If I place it back around 3-4 inches it covers everything, but I have 2 do LOTS of prepping my bio hair 2 try & make it "blend". There's no blending anything with cheap waxy shiny fake doll hair. It looks like I'm wearing a dead animal on my head. It's hard to keep from crying thinking about anything involving this piece of CRAP. PLEASE PLEASE PLEASE don't get dooped like me & waste your hard earned money! :( UPDATE: I now own 12 human hair toppers from Uniwigs. They have gorgeous quality, reasonably priced (130% volume) toppers. They have improved a 1000%. Deeper/multi-tonal blonde shades with light rooting are the key changes. The quality of the hair is luscious, silky smooth and they lay (adapt) beautifully to my scalp. They provide beautiful full coverage. My hair has recovered and grown back. I still enjoy wearing them as I now have FIVE MINUTE hair (root touch-ups/highlights/crazy expensive salon visits/prices are no more as the cost of an exquisite topper is equal to ONE salon visit! Lastly, they provide excellent online (email) customer service support. I feel confident, they are a reliable source to purchase from and have sales often that help defer costs. I DID NOT receive any free services, products or discounts for this updated review and spent my own money making my purchases.
Response from UniWigs· May 26, 2021
Dear Brenda, Thank you for sharing your experience with us! We are sorry if the product didn’t meet your expectation and the disappointment you had. Hair toppers may request a lot of works to make them blend with your hair well and perfectly, and we can totally understand how frustrating it must be. If you need any assistance regarding it, please feel free to reach us at [email protected], we are more than happy to help! Best Regards, UniWigs support Xoxo UPDATE: 06/17/2024 Hi Brenda, Thank you for updating your review and sharing your experience with us. Your initial feedback was invaluable as it helped us to improve our products. We’re thrilled to know that our recent improvements have made a significant difference for you. Your satisfaction with the deeper, multi-tonal blonde shades and the enhanced quality of our toppers is exactly what we strive for. It's great to hear that they now provide coverage and blend seamlessly, making your hair routine easier and more enjoyable. We appreciate your kind words about our customer service and are glad to have earned your trust. Thank you for your continued support and for helping others with your detailed review. Sincerely, UniWigs Support
Dawn S.
Posted Jun 25, 2019
Today with Uniwigs has not been great
Today with Uniwigs has not been great. I have been studying their wigs and toppers for over a month. I have lots of hair loss from an autoimmune disease. I finally decided to order something but the price was $10 higher once I put it in the shopping cart. So I placed a call. I was asked to send a screenshot of the price in my cart. So I had to prove to them what I was seeing. Which I did. She said "Sorry,vthsts the wrong price. That sale is over'. And I said that's what it was advertised as. She then told me to send an email to her supervisor. So far I have heard nothing regarding this discrepancy. Tonight I'm looking and see something I wantvat an even better price. The lady earlier had given me a code so I tried it. Didn't work. I started a support chat. A very long chat with lots of gaps on Rylies side as I waited. 30 minutes later, after I also had to send her a screenshot for proof, she says it's because it's on clearance. So very frustrating. I do hope the product is worth it. I like the videos I've seen and was very disappointed with the customer service I experienced today.
Response from UniWigs· May 26, 2021
Dear Dawn, Thank you very much for posting your honest review! We are sorry for the disappointment you had with our customer service. We have learned and improved these years, and we hope there will be another chance to have you back! Please feel free to contact us if you would love to give us another try or have any questions regarding our products. Warm Regards, UniWigs Support Xoxo

UniWigsReviews of uniwigs.com

Rating breakdown

What customers rate

About UniWigs

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UniWigsReviews of uniwigs.com

Rating breakdown

What customers rate

UniWigs reviews

There is NO WAY this is human hair

Scammers

Very cheap, 100 plastic, nothing natural

Just don't even bother and save your…

Very bad

I emailed them for an exchange before…

UPDATED REVIEW (2024)/Wearing a dead animal on my head

Today with Uniwigs has not been great

About UniWigs

More in Accessories

REDELUXE | Luxury Pre Owned Designer Handbags

Bisous Sunglasses

Peony & Mint

Philleywood

UniWigs reviews

There is NO WAY this is human hair

Scammers

Very cheap, 100 plastic, nothing natural

Just don't even bother and save your…

Very bad

I emailed them for an exchange before…

UPDATED REVIEW (2024)/Wearing a dead animal on my head

Today with Uniwigs has not been great