Bad
185 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
United Passport is a private passport and travel document preparation service that assists customers with completing and submitting U.S. passport applications. Our service helps simplify the passport process by preparing required forms, reviewing applications for accuracy, assisting with passport photo compliance, and coordinating shipping instructions for submission to the appropriate government facility.United Passport is a registered courier with the U.S. Department of State under the name 123 Access Travel Passports, allowing us to assist customers who need expedited passport processing through authorized courier channels.Our team focuses on making the passport application process easier and more efficient for travelers by providing guidance, document preparation support, and customer assistance throughout the process.Please note: United Passport is a private company and is not affiliated with the U.S. government or the U.S. Department of State. Government passport fees are paid separately to the U.S. Department of State when submitting an application.
unitedpassport.com (unitedpassport.com) has 185 customer reviews on Rated Honest, with an average rating of 1.8 out of 5.
Showing 141 reviews with 1 star · Clear filters
Deepak
Posted
I'm another of the suckers. Google searching and clicking too quickly. Thought this was the legitimate governmental passport renewal site. Entered my info and paid and then realized my error. And the company had no interest in refunding me (duh!)
Paulo
Posted
They did not provide the service and take the money
Joseph
Posted
It’s a scam. They fool you into thinking they’re the us government. They overcharge for a service you don’t need or want. They tightly hold on to any money you mistakenly handed over. Honestly, Google is part of their problem, abetting the scam by putting the company first (sponsored ad) on passport searches.
Fernando
Posted
Complete rip off. You are paying them 183 dollars to literally print out your application and mail it to you. Complete BS.
Marirose S.
Posted
Same experience as every single one of these reviews. Late at night, looking to renew my kids passports, and only realized my error maybe 15 seconds after hitting submit. I'm frustrated about the money I've wasted, but more scared of not knowing the security of my child's personal information. This company should be sued for false advertising, misleading consumers, and impersonating a government agency! I am usually very good about these things, but any notice of not being government affiliated was hidden. Even their F&Q states they are backed by the US Department of State which is an outright lie.
Bianca S.
Posted
Along with the many other reviews, I googled 'child passport renewal' and this site came up on top. I am completely embarrassed that I fell for this BUT am terrified about the information I provided! I immediately cancelled the credit card and put an identity freeze and surveillance in place. I can't believe I fell for this. I will not sleep for a year over this.
Henry
Posted
scam artists, do not trust! fake passport company
Jeff
Posted
Advertises that it eliminates trip to passport office... it does not. It charged $183 to send a filled out application to take to the post office, and then you still pay all the normal passport fees. If I went directly to the post office, it would save the time of waiting for them to send 3 pieces of paper by FEDEX for $183.
