Unagi ScootersReviews of unagiscooters.com

I've been with them from the very early days. I had their first gen, then upgraded. I had a minor issue and they replaced my ride immediately. Now they have introduced their "you can have one free to borrow if you are traveling" thing. Love these guys. Love their product.

Wasn’t sure about getting a scooter but after renting from Unagi I’m sold. My friend constantly brings up the image he has of me Zooming off after we went out pizza. It’s been fun so thanks

Absolutely love my Unagi and love the option of renting. I have had superb service from the customer service team and I love the responsiveness. This is really a great scooter for everyday and I love the speed and it is very convenient and easy to use. Going to purchase one eventually but for now love renting it.

I like the subscription and advantages of it. Still waiting for the scooter to be delivered. Feeling excited.

Unagi where do I start? From its excellent customer service or it's reliable scooter? I chose Unagi because I needed a reliable way to commute to work and back. The shipping was smooth and easy. HOWEVER the scooter did get lost during transit, BUT not only is customer service easy to communicate with. After I had explained to customer service the scooter got lost during transit. THEY gave me a refund for that month that I paid for and sent in a NEW scooter. Not only that but they checked in on me to make sure I got the scooter. They really went above and beyond. I am forever greatful. Now for the scooter. The design is very modern I always get compliments when I ride it. I dont feel embarrassed riding it, It makes me want to use it every chance I get. The handling is very easy and everything you need is on the center screen. To speed up its only one pad and to slow down is only one pad. Really simple and easy. The battery life is good I can get to work and back and then some so one charge gets me 2 days worth of commuting. It's super light weight. I weigh around 140 and it's no trouble walking around with the scooter. I always enter stores with it because it's light and I feel secured knowing that I can carry it anywhere I want. NOW…the speed, it's utterly unmatched. You feel that you are going fast and it's because you ARE! 20 mph is insane considering that the scooter only weighs 20 pounds. When I use rental scooters it's nothing compared to unagi. Most have a top speed of (15-17). So if you are considering getting unagi. Do it. You save so much money. You'll get a beautiful scooter, that's light weight, and most importantly FAST.

The only problem I have is when I wanna make a payment. It's kind of annoying but other than that I love it.

Easy delivery. The scooter has worked perfectly and is just what I need to get around my city without dealing with parking. Easy to lock to bike parking spots as well with a long u-lock. And it looks great

I’ve been a costumer for almost 2 years now I’m very satisfied it’s easy fast and reliable mode of transportation! Any issue I’ve encounter all I had to do is stop at shop and they’ll replace with ease !