Excellent
70 reviews
Ubiqus On DemandHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Ubiqus On Demand was founded in 2003 in California as Verbal Ink. The company quickly established itself as one of the top transcribing companies in the U.S. by delivering a consistently high level of service on each project and building long-term client relationships based on mutual respect and trust.Verbal Ink was acquired in December 2016 by Ubiqus, a premier global language service provider with offices in eight countries. Since its founding in 1991, Ubiqus has adapted its services to meet the changing needs of the marketplace.In addition to document translation and transcription, Ubiqus also offers event interpretation, web localization, and innovative technologies that automate its core services.Ubiqus On Demand brings together the best of both worlds. By combining Verbal Ink’s self-service platform with the global reach and resources of Ubiqus, the company offers a high caliber of service with the personalized attention, flexibility and convenience clients expect.
Ubiqus On Demand (ubiqus.io) has 70 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 55 reviews with 5 stars · Clear filters
Michael V.
Posted
Easy to upload files...quick turn around and very few errors in translation despite the complexity of the subject matter.
Response from Ubiqus On Demand· Aug 6, 2019
Hi, Michael - We appreciate your feedback on the timeliness and accuracy of our translation services. It's also great to know that you find it easy to upload your files. Thank you for being a Verbal Ink client!
Hans B.
Posted
The person who has done our transcription for the last nine months is amazing! It’s important that Verbal Ink was willing to identify someone who is really good and then stick with them.
Response from Ubiqus On Demand· Aug 7, 2019
Hi, Hans - We're so glad to know that you're happy with the transcripts that you've received from Verbal Ink over the last several months! We're absolutely dedicated to delivering the best in our services and much of that is achieved by having a top-tier team. Thank you for your feedback and for choosing Verbal Ink!
LANET K.
Posted
Great quality at affordable price
Response from Ubiqus On Demand· Aug 6, 2019
Hi, Lanet - Thanks for taking the time to rate your Verbal Ink experience!
Deb D.
Posted
I’ve always received excellence service from the team at Verbal Ink. Fast and thorough.
Response from Ubiqus On Demand· Aug 6, 2019
Hi, Deb - Thank you very much for reviewing your experience with Verbal Ink!
Brandi M.
Posted
Verbal Ink is our research team's go-to for transcription. Their prices are the lowest of multiple competitors and their file submission system is straightforward and time-efficient. As a research coordinator, I appreciate that the same operations manager has worked with us for years, and that he is friendly and patient with questions, and quick to respond to correspondence. Even when he is not in the office we're able to reach him remotely, or we're able to speak with one of his knowledgeable colleagues. Great quality of transcription.
Response from Ubiqus On Demand· Aug 6, 2019
Hi, Brandi - Thank you very much for taking the time to share your thoughts about our transcription services, simple file-uploading experience, and friendly and accessible staff. We really appreciate your feedback and years-long partnership! Thanks for being a Verbal Ink client.
Michael
Posted
Excellent service, quality transcriptions.
Response from Ubiqus On Demand· Aug 5, 2019
Hi, Michael - We value your feedback. Thank you!
Kristi A.
Posted
I've never once had a problem of any kind with Verbal Ink. Service has always been personalized, prompt, and proactive. I wish our account managers were so attentive!
Response from Ubiqus On Demand· Aug 6, 2019
Hi, Kristi - We are so happy to know that you've never once had a problem with your Verbal Ink service and we'll always strive to maintain that standard. Thank you for your feedback, as well as the comments regarding our personalized and proactive approach. Your business is valued!
Mackenzie M.
Posted
Timely and flawless!
Response from Ubiqus On Demand· Aug 5, 2019
Hi, Mackenzie - Thank you very much for rating Verbal Ink's services!
